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October 2023 by heather giguere
Everyone here at A&P Auto is great with their customers, working in a professional manner and getting cars fixed and running great! Highly recommend! Shaz is amazing!??
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October 2023 by any thing
I give them A&P a 10.... i have a BMW X5 and it's hard finding people who know how to work on BMW or who want to work on them.... They took care of me and got my Transfer Case squared away without any issue.. They will definitely get my business again
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August 2023 by Christine
I knew I needed a wheel bearing & possible wheel axle. I think I speak for everyone nowadays that we all work hard for our money at least I do and had priced the parts to get an idea of what I was looking at for cost. I asked if it would be possible to have someone take me home( I was waiting for shoulder surgery) and even the 10min walk seemed daunting. They quickly volunteered and said no problem. I got a call and it was what I suspected but the price was fantastic!I highly recommend them...you won't be disappointed!
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August 2023 by Aaron Lewis
Very helpful service and affordable prices. When I dropped my car off and was stuck there they gave me a ride to the enterprise nearby and even allowed me in a couple minutes past closing for me to pick up my car.Service: General repairs & maintenance
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July 2023 by Christine T.
I brought my car into A & P auto pretty sure I'd need a wheel bearing & possibly a cv axle with it. I did my research & priced those parts. I called at three and confirmed that bearing was gone but so was the axle. I was PLEASANTLY blown away with the price. They stayed after hours!! Thank you Chaz! Sorry didn't get the other 2 guys who were just as FANTASTIC. He actually let me film it to show my husband( cuz ladies u know we know nothing about cars!) and he said that's a really good price. I would ABSOLUTELY recommend A & P auto and this my first time here! Not kidding....struck gold!
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May 2023 by Riley Moen
Excellent customer service! Honest work, I would 100% recommend. Wouldn’t bring my car anywhere else
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May 2023 by Nicole M.
Went there to have a belt changed that cost me $400 that he never changed AKA. Sean the mechanic and then it was under warranty and tried to lie and say it was something else when I had a mechanic afterwards after I paid to have. My car look at that by A&P had to go somewhere else to get a second opinion and they were wrong And refuse to fix my warranty under my belt. Highly do not recommend. They will fix one thing and ruin the next.
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April 2023 by Adrienne P.
My van started making thumping sounds and the engine light went on when I was driving from Boston to Western MA last week, so I exited in Fitchburg and started calling shops in town. A and P said they could take a look right away. The front desk staff was super nice, and the mechanics diagnosed & fixed my engine (including replacing three cylinders they had to get from across town) and gave me an oil change in the span of a couple hours, for a very reasonable price. In the days since I've driven over another thousand miles with no problems. I'm so grateful I happened to find them!
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April 2023 by Quyen Tran
Been going here for years for oil changes and random fixes. The young woman at the front desk is very nice. Sean, one of the mechanics, is nice, too. I'll keep going to them.Services: Tires
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March 2023 by Lee D.
Someone else quoted an extreme front brake price (from a major national aftermarket auto service chain), but I knew I could do much better.I bought the correct brake parts, I called the Fitchburg location when the last of my parts arrived in my hands, they said come right now, and I took the parts to A and P. With no hesitation, they installed my parts.Do NOT hesitate to come here, they are courteous, open to discuss matters and they are honest. They will work with you to complete your repairs according to what you need.Side note: I've done my own brake services for decades, so use your own judgement for searching for parts.
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March 2023 by Jennifer L
I went there for the first time after recommendations from friends. Shaz greeted me when I came in and was eager to help me. I explained my problem and her knowledge made me confident I could be helped. I appreciate her professional, courteous and pleasant attitude. She is a wonderful asset to your business. I will likely come again if I have issues in the future.
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March 2023 by kelli bromes
What an AMAZING experience. Customer service was impeccable and there was zero wait. Oil change was affordable. We will definitely be back!!!!
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March 2023 by Jose Schwartz
Brought our Hyundai in for headlights and a coolant leak. Had to come back to get the headlights aimed properly. Called Srini about it the morning after the repair. He totally owned the issue. I brought the vehicle back in that afternoon. It was near closing and Nelly was busy. But not too busy to help me. She had notes from Srini and was expecting me. Shaun and Sergio stayed over a few minutes and got the lights squared away. Great experience! Great shop! Even better people.Service: General repairs & maintenance
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March 2023 by Jose S.
Brought our Hyundai in for headlights and a coolant leak. Had to come back to get the headlights aimed properly. Called Srini about it the morning after the repair. He totally owned the issue. I brought the vehicle back in that afternoon. It was near closing and Nelly was busy. But not too busy to help me. She had notes from Srini and was expecting me. Shaun and Sergio stayed over a few minutes and got the lights squared away. Great experience! Great shop! Even better people.
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February 2023 by Anthony Makumbi
Great business with excellent customer service. Best experience I’ve had at a auto repair store. I highly recommend them. Two thumbs up ?? ??Services: Oil change