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“Lou's was great! They were able to take me in as soon as I called, fixed my exhaust in about 10 minutes, identified another issue, and provided me with a quote for it. 10/10 experience. Will definitely be back and recommend to friends.”
“Worked with Andrew to purchase a RAM 1500. Walked in on a saturday and was still able to get in and out quickly. The team was easy to talk to and answered all my questions.”
“Highly, highly recommended! The work done on my car was fantastic (and faster than I'd expected) and the folks working there are friendly, professional, and very helpful!”
“CJ's repaired our 2014 BMW after a recent accident. Excellent work well beyond our expectations. The car looks like new and actually better than before. Very happy and highly recommend them!”
“Brought in my Silverado during a snow event without an appointment for a failed starter. They took me right in and did the job right away to get me down the road to plow. I bought a Suburban years ago here too, which was also a good experience.”
“I had a great experience with this autobody and towing company. When I went there to pick up my car, I was treated with respect and professionalism. The staff was very polite, patient, and went out of their way to help me load the vehicle onto my trailer.
I was honestly impressed, because unfortunately many towing companies are rude and unhelpful, but this was completely the opposite. Excellent customer service and a great team. I highly recommend them.Thank you very much !!”
“It was nice to visit a shop that people are actually honest with you about what is wrong with your vehicle and not trying to make you spend more money for things that are not wrong with your vehicle. So far things are working as was stated to me they would be and if there were any issues to call or come by immediately with my vehicle so they could help me with any issues that occurred.”
“These guys are amazing. I wish I had known about them a long time ago! Basically a one stop shop for all automotive needs. Doing a lot of work on my old pickup truck and I couldn’t be happier.”
“Very intentive and professional, heard all my concerns and kept their word on appointment.Everything worked out as planned. Match colors to a tee. Very impressed with paint job. Price was very reasonable and fair.”
“Jose does great work on your vehicle and has been providing repair for my family cars and trucks for over a decade. When you get your vehicle back it feels like it just came out of a showroom.”
“The best ever !!! Rocus st Springfield MA. location ! If you ever need a transmission for your truck , these guys here do a great job! Highly recommend!!!! They fixed our 2013 Freightliner Coronado and our 2000 Peterbilt 378 and they run better that new! Thank you Edwin for a job well done!!”
“Amazing staff - Gio, John, Vinny, and Shelly; they all made my goal come to a reality. From trade in, coming to an agreement, documents, signing, regristration and plates.”
“Subaru specialists, super knowledgeable, work done right the first time, reasonable prices, and always honest. A friend recommended them when I had my first Subaru; I bought my second Subaru from them after they maintained it for a decade-plus for its previous owner. I don't mind the half-hour drive, because nowhere else around is this good.”
“Everyone one is an auto enthusiasts of some sort, a few have custom cars of their own many years of experience, willing to help find what you need even if they don't offer it”
“The only place I’ll bring my family’s vehicles for body work. Extremely knowledgeable and trustworthy. I’m very picky about who can touch my ZL1 Camaro , leblancs fixed the bumper and knocked it out of the park.”
“CAP has been a good auto parts store I've used on and off for years. Now they are linked with Amazon. I looked on Amazon for a spark plug for my garden tractor. Before checkout I noticed next to Delivery they had a Pickup option. Selected that, picked it up the next day, and the price was even less than if I got Delivery. This should be good for hard to find wiper blades also.”
“Had to stop in for a few issues to be repaired top notch, service department and mechanics very prompt and professional definitely recommend dropping in for any issues you might have.”
“2/8/26. Tonight at approximately 6:20 p.m., when the temperature was 12°, my car battery just went. I barely made it into the AutoZone parking lot. The store manager, Victor, even though it was freezing cold outside, came out and changed my battery. No one else would have done this. I appreciate his kindness and willingness to help someone he did not even know. At that point, his service went beyond the normal customer service. He deserves an applause. Thank you so much for all your help Victor. Your superiors should be grateful to have somebody like you running their stores. God bless
Aysia W-”
“just an average part store. Shopping at this particular location felt like I was talking to Ben Stein (DRY EYYYEEES, RED EYYYEEES) OR maybe a monotone robot. Either way I felt like I saw someone standing in a Advance AP uniform but nobody was inside the body holding up his clothing. nothing bothers me more than hearing an employee say "So! That's not my job!!!" when asking them for help or when another employee asks for assistance. Just TERRIBLE!!! want a great Advance Auto? Go to the Clinton, MA location. that's were u get friendly knowledgeable staff whom actually help out the customer.”
“Chey at O'Reilly Auto Parts at 525 John Fitch Highway provided excellent customer service. She was knowledgeable, patient, and took the time to make sure I got exactly the right parts I needed. It's refreshing to see someone who truly cares about helping customers instead of just making a quick sale. Great experience overall-thank you Chey. I hope she is eventually promoted because she is a great addition to the company. She is hardworking a single mom and wants to become a mechanic, if I had the money and power I would invest in her.”
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![The Peterbilt Store - New England [Fitchburg]](https://cdn6.localdatacdn.com/images/7378675/preview.jpg)
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“CARSTAR Fitchburg changed out my bumper, and did a great job. I appreciated all of the communication, it was easy to stay informed via text message. Everyone I encountered was friendly and helpful. I would highly recommend them!”