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October 2023 by Diane Fortes
Love Bob's StoreGreat Sales!! Polite workers!
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August 2023 by Glenn Wallace
Very disappointed they pretty much offer nothing in Men's dress or casual shoes. They only have sneakers, boots and hiking shoes. I'll have to order what I want online. No wonder brick and mortar is dying.
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March 2023 by Mark Mitchell
Good selection of clothing and footwear at good prices
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March 2023 by Michael filice
My favorite store.Go there w ur family and have a good time.
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July 2022 by tyler wills
This store seemed moderately clean and very hard to figure out where things were in each department in the store. Alot if things were displayed in the middle of the aisle. Older store, but still better than one in Westboro in appearance!There had several signs in their store showing an item on sale either it was the wrong price or the sale tickets were marked wrong or a sale from "Black Friday of 2021,I believe " .While shopping I came across some Character T shirts the sign read 50% percent off, the tickets price Underneath that it showed a price of $9.99 I picked up the tee & it found out that is was $17.99 , which is not 50% percent off. I brought this to the attention of an employee named Karl , and said that wasn't correctly marked , Karl , it was repeated back to Karl multiple different ways to him, and if he was from another planet . He said he would be back and go check it out, I was tried of being in the store, had another if Genuine 1 genuine 1 + 1, went to the checkout and it rang the correct price. Not an It's experience I wish to encourage in quite sometime. Really liked this store years ago, but things changed.-------------------------Took this photo leaving the Parking lot of Bob's Clothing where KMART of Fitchburg Massachusetts was , where you can see the sun- beached sign in this dead plaza that's barely alive. This was a pretty fun place to shop once in a while.
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July 2022 by Bill Fitz
Went to Bob's in Fitchburg Ma . No AC!. Trying on short, sweating like I'm outside.Wow! Feel bad for your employee's.
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May 2022 by Zachary Norcross
Prices are outrageous but always have great clothing but they need to get wind breakers in if they can get those in even know prices are retail I would put up to 4 stars
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April 2022 by Betty Robbins
I purchased 3 t shirts & 3 shorts Adidas appx 2 weeks ago . Yesterday I had my brother try them all on again before I had to shortened them for a upcoming trip in 2 weeks, all size Medium 2 pair fit perfect like in the store, but the med color blue I didn't have him try on t store were tight? Same style & size ? So I went back & bought 3 more size Lg,, they were like a skirt on him. So today I went back & was told I could only have a store credit!!
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March 2022 by Heather T.
Awesome Deals! I always find something cute in my size here. Once you become a member you never pay full price. Deceptively affordable.
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March 2022 by Jamie Eichelberger
Cindie the Manager was the most courteous, professional and knowledgeable about the stores products. Also, a young lady named Bianca guided me through some information about product lines. These ladies were so helpful and a pleasure to deal with . There were others that were not so helpful in assisting me in our purchases. Thank you
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March 2022 by Corey B
Bought a pair of expensive boots here and they were clearly not made well, the hard toe ripped off my big toenail on the second day I put them on because there was no padding. I've worn work boots for 10 years never had anything close to this excruciating incident but when I tried to return after wearing one day and losing my big toenail apparently the boots are fine and they act like I'm scamming them.Thanks bobs for the great customer service I have spent 1000s there but you will never see my face again.
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February 2022 by Nicole Dorso
I will never shop another Bob's store again. Since the EMS merger, the quality and selection has slid downhill fast! Hang onto your hard earned cash! Because Bob's Stores NEW return policy states you can exchange or get store credit ONLY! While shopping there this weekend, I was not made aware at any time that the policy had changed at the time of purchase. Imagine my surprise when they only offered store credit!
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February 2022 by Brittney B.
Great location with lots of shopping in the same plaza. Very clean and organized store.
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January 2022 by Brian Russell
Be aware this business does not refund your money if you mistakenly purchase any item from them and assume they are a reputable outfit. They only offer a store credit which may be useless to you as a shopper as it is to me. This is not made clear at any cash register, you get the surprise when you return the item and are informed of your mistake giving this merchant your money to be held hostage. Never again.
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December 2021 by Pete N.
Be careful when you buy here because no matter how you pat all you will get is a merchandise credit even if you have a receipt .also the lady at customer service is rude very rude so in my opinion shop any other place but here. I would never recommend here
