Car Rental in Fitchburg, MA

“Visited this store for the first time and was very happy with everything there. The crew is knowledgeable and friendly. I even got a tour of the whole facility by Ed, the race coordinator, and he took his time to answer all of my questions. Highly recommend!”

“I travel monthly with work. Each month - each one of the staff - Connor, Corey, Cedric, Gabe and Kam - greets me with a smile and is willing to help in different ways. Because I am limited on the class of car I can rent through work - they always do their best to accommodate me when I request to self-pay for an upgrade. It's always a quick process - in and out. I have a couple of choices around where I live and will not be deviating from these folks. Highly recommended.”

“My honest review of my experience with the Hertz on Whalon Street location in Fitchburg, Massachusetts, is below.Please read the details below.After reading a few reviews, I need to share my experience. I rate this location 5 stars! A+ to this team!The leadership team and management have been accommodating, and I've never had a single issue.My review weighs heavily because of some of these great team members, "Ceira" & "Kevin" and "Paul." They are always welcoming, organized, efficient, and attentive to detail.Ceira is always available to answer my questions and remembers all my preferences. My experience with this location - never an issue! Everything is always reserved and set up seamlessly. She's an outstanding representative; she always listens and pays attention to details.Paul Paulini is a person who's always behind the scene, cleaning, sanitizing, and preparing vehicles for the next customer—a huge thanks to this team.I hope the Hertz Corporate office reads Yelp reviews because it's essential to identify you're rising stars. Does Hertz Corporate recognize employees with service awards?Paul Paulini is a person who's always behind the scene, cleaning, sanitizing, and preparing vehicles for the next customer. Thank you!Once again, a huge THANK YOU to Ceira for her kindness and hospitality! I'm pleased with this location and highly recommend doing business here!Hertz Corporate should commend employees who stand out on a job well done! Please let this team know they are doing a fantastic job, as they deserve recognition.The level of service is always spot on, 100% of the time. Not all representatives are the same; some make the place stand out, and that's clear at this Hertz location.”