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February 2025 by Tracy Pinnock
Since moving to Fitchburg, this pharmacy has been my go-to for medications. The staff is polite, and Kobi, along with the rest of the pharmacy team, is knowledgeable and always helpful.
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February 2025 by PJ Aubuchon
The pharmacy staff is nothing short of rude when leaving for lunch. No acknowledgement of customers waiting in line. A loud "pharmacy is closed" and a gate goes down. No consideration for people in line at all. Customer care and respect is at the bottom of the barrel at this CVS
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August 2024 by Campus Republicans
Worst Pharmacy in the world. The manager is flat out unkind and toxic. The staff constantly confuse my insurance companies. And they literally never put in any effort to help customers.
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June 2024 by Carolyn Poirier
I went into the CVS on Rollstone Rd this afternoon. I was waited on by Rebecca…. Can’t say enough about her. THE best service and she was such a sweetheart!!!! Thank you Rebecca!!!!
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May 2024 by james phelps
CvS is the worst run store for drugs being filled. They called me to notify that I had a refill ready. I drove 30 minutes to have them tell me they can't fill it which was incorrect. Can't spell my name.When you tell them about the problems you are having they are rude.
Transfered all meds to Walgreens.
Don't waste your time and money going here. Meds are to important to mess around with.
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March 2024 by Katiie Johnson
The pharmacy is a issue. Also the phone gives me different information about prescriptions then what they say in store. When I addressed it to the pharmacist she told me not to listen to what the phone says. Then I went there today because the phone info was different then the website first they said out of stock, then said they have it but it won't be ready till after 2 when I've already waited 2 days. Ridiculous.
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February 2024 by Michael Berger
Door was broken and trash was overflowing outside.
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February 2024 by Esther Mbiwan
A heartfelt thank you to the staff at CVS 57 Rollstone Fitchburg and the amazing person who found my lost wallet. Last night, after a worship session with friends in Fitchburg, I realized that I had lost my wallet. My home was an hour away from where I had lost it, and I was desperate to find it. I went back to the last place I had gotten out of my car, which was at the Shell station in Reading to empty my car trash. But the staff there didn't find any wallet. I was afraid and even cried a bit. However, I prayed and trusted that whether I find my wallet or not, everything will be alright. I canceled my cards and ordered new ones as a precaution. Fortunately, I got a call this morning saying that my wallet had been found by someone (God bless them), and I could pick it up. I don't know how to express my gratitude to this person, but I pray wherever they are, God blesses them for what they did for me. ? ?
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January 2024 by katelyn johnson
The pharmacy is a issue. Also the phone gives me different information about prescriptions then what they say in store. When I addressed it to the pharmacist she told me not to listen to what the phone says. Then I went there today because the phone info was different then the website first they said out of stock, then said they have it but it won't be ready till after 2 when I've already waited 2 days. Ridiculous.
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December 2023 by Roman
Long lines at the pharmacy, only one lane open of four! And all this time, plenty of people in there!
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October 2023 by Jayson M
I cannot stand this pharmacy. Worst pharmacy by far. After I get my prescription I will be going elsewhere.
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August 2023 by Stephanie
I went to the drive through on a Saturday morning at 8:58am. Obviously they weren’t open just quiet yet. So I waited. Eventually it was 9:05am. Nothing. Then it was 9:10, and then it was 9:20! I rang the call bell several times but eventually I just went home. I could only sit there for so long! What a complete waste of my time. And what’s worse was the fact that I had to drive home without my pills. Really disappointed, CVS.
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July 2023 by Laurie Josefek
Frustrated by how their pharmacy closes so much earlier than the store. The store hours are listed first, it's the first thing you see. Drive there and guess what, the pharmacy is of course closed. They should have to close the store at the same time they close the pharmacy. Also, don't ever try walking up to the drive-thru window, they will tell you they can't serve you but you can go inside. More walking for you.
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June 2023 by Jack Tivnan
Store was very clean, shelves well stocked and customer service/ team members were great, very helpful!
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June 2023 by Corinne Hartenstein
Rude, incompetent pharmacy staff
