“The gal that was working 9/2 sat afternoon, went above and beyond to help me. My phone dropped in the ocean , my pin number and question got hacked .With her dedication ,knowledge and persistence she activated my old phone . I understand your privacy policies but agents should be able to override pins and questions. She is a superstar ! She ran your whole store by herself with ease . I wish I remembered her name please give her acknowledgement or a promotion and money ?”
“Good Afternoon 🌞 I wanted to send a shout out to Roxy at Arron’s in Fitchburg, Ma. I have been a long time customer of Derek’s (great manager) I went into the store on Saturday to see if I could find a living room set😊 I was able to meet Roxy for the first time and she is simply AMAZING!! She was patient with my 12 year old son who is autistic, that’s the best feeling when a person understands!! We not only left with a living room set to be delivered soon but also purchased a VR headset, and an amazing laptop to start college on !! Woohoo Derek you got a good employee LETS KEEP HER ❤ come on get going to Aaron’s in Fitchburg and let Roxy take great care of you ❤ My new living room set delivered yesterday !! Delivery was smooth no problems at all !!!”
“Gave them a call after being unable to resolve a paper jam on my Epson ET-2850 printer. The owner Kevin was able to give me a few things to try over the phone before bringing it in- ended up finding a stud earring messing with a sensor inside of my machine with his direction. Thank you Appleseed business machines! You'll definitely be getting all of my business from here on out.”