The Fitchburg State University Bookstore provides a pleasant shopping experience for students and visitors. The staff, such as Toni, are praised for their professionalism, compassion, and helpfulness in resolving any issues. The campus itself is described as compact and easy to navigate, with a good location near the commuter rail and downtown Fitchburg. The university offers a range of activities and programs, making it a suitable choice for those seeking a liberal arts education. The recently renovated Elliot Field stadium also receives positive feedback, with impressive views and sound quality, though some accessibility concerns were noted.