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November 2023 by Simone P
Excellent service and best quality work anyone could ask for!!! Brakes were done top quality!! We have Jay's work on all our vehicles for all our needs and highly recommend to friends all the time!! Super reliable and mechanics are easy to talk to!! 5 out of 5 Star rating!
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June 2023 by Shawn Callahan
Let me start of by saying that I’m a creature of habit and very very particular/picky. I’ve been using Jay and his team for over 25 years and I wouldn’t trust my vehicles with anybody else! HONEST, friendly, astute, detailed, and very thorough with any work they do. Stress comes in many forms, just know that leaving your car at Jay’s auto will only bring you peace of mind.
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August 2022 by Dean Hurtado
Jay and his team always do a great job and his price is very reasonable. I highly recommend it.
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August 2022 by Chris Plante
A dead battery at Great Wolf Lodge could have derailed my children's mini vacation. Thinking I had alternator issues added to that stress. I called Jay and his team. They took my vehicle in regardless of how busy they were. They got us up and running and we finished our trip. Top notch service with excellent customer service.Services: Electrical
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August 2022 by Sue Lamkin Giacomozzi
My husband and I have been customers of JAYS AUTOMOTIVE since the start of his business!!! We wont go to anyone else !!! Once he has your car in the garage , you can be sure it will be repaired and running great again!!! Thank you Jay and the crew for saving my subaru motor , I am so lucky you were able to repair it and it is now running like a Cadilac !!!! THank you again from Sue and Dan!!!!
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July 2022 by Michael Haley
Jay's auto repair did well by me. Replaced my engine with a Remanufactured motor.he repaired some other odds and ends. Very happy with the service and price thanks jayServices: Engine repair
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May 2022 by heather aikens
I got a fair diagnostic on my vehicle, and the amount I paid was extremely fair and well worth it! Thanks Jay's Automotive for the excellent service!
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April 2022 by Sarah Ball
Been going to Jay's for a couple of years now. I really like them because they are super fast and reasonable with their prices. I also love that if you make an appt for an oil change and you come in the morning , theyll service you first so you can be in and outta there.Service: Oil change
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April 2022 by Tom Gallant
Very helpful was having car trouble and a worker came right out and scanned my car and solved my problem within mins
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February 2022 by Nina Schultz
I’ve taken multiple vehicles to Jay’s for years. Best place to take your vehicle for repairs - they are honest, accommodating, timely, and professional.Services: Oil change
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November 2021 by keith maki
The very best in Massachusetts. Comfortable, safe, Professional atmosphere, always. The Best, without jacking prices. You get more than you'd expect!
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May 2021 by Api Aponte
Good to work reasonable price
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April 2021 by Daniel Matz
If you happen to bust a power steering belt near Fitchburg there's no better place to pull into looking for help.Quick, friendly, economical service on no notice at all.Thanks!
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February 2021 by Jason Kloeppner
By far the best around. Great customer service. The only garage that gave me money back after paying the best price around! Won't go anywhere else. Plus you can bring your own parts
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December 2020 by Luke Leblanc
Brought my truck to them in august to do an axle seal, started leaking about a month later. Brought it back for them to fix, fixed, leaking again a week later, brought it back again and the whole time it was something else causing axle/differential fluid to leak (wheel bearing). If you got professionals working there they should have noticed. Why would you still charge someone labor if you couldn’t figure out what the problem was the first two times they brought a vehicle in? By them screwing up and not figuring out what the problem was they were costing me more money (diff fluid, brake pads, not being able to commute to work). Nice mannered people but they don’t work with customers when there’s an issue. Won’t be going back.Service: General repairs & maintenance
