Sherwin-Williams Paint Store in Fitchburg, MA offers high-quality interior and exterior paints, along with a wide range of paint equipment, supplies, concrete stain, and wood stain to help customers bring their ideas to life. The store is praised for its bright, clean, and well-organized environment, making shopping easy and enjoyable. Customers frequently mention the helpful and friendly staff, highlighting individuals who are patient, communicative, and knowledgeable. Staff members are known for providing personalized advice on paint and primer choices, ensuring professional-looking results. Many reviews appreciate the staff’s kindness, patience, and willingness to go above and beyond, even during busy times or holidays. The store's selection, prices, and service quality consistently impress customers, encouraging them to return for all their paint needs. Overall, Sherwin-Williams in Fitchburg is recognized for its excellent customer service, helpful staff, and quality products that help customers complete their painting projects successfully.
Jacqueline has a great personality. She helped us pick out the paint sheens that we needed help with. Very professional.
May 2024
Great service experience! Jacklyn was great! Exceptional customer service, communication, professional and prompt attention! This team is bringing customer service back!!!!!
January 2024
The associate that helped me was very communicative, and helped me get the color that I needed in order to best fit the scenario. Most importantly he acted like an actual person with me while we were waiting for the paint to mix. He even tricked me into getting a new brush set. :)
