Surfside Pool Company is a business that has received mixed reviews from its customers. Some have reported issues with communication, such as being hung up on or having phone calls not returned. However, those who have visited the store in person have generally had a positive experience, with staff providing attentive service and answers. The company has been praised for its expertise and quality of work. Customers have reported that the staff, including Lindsey, Mike, and Dennis, have been great to work with, providing excellent communication, timely service, and a high level of professionalism. The installation of new pool liners and other necessary repairs has been described as efficient, knowledgeable, and producing superb results. Despite some initial challenges, the company has demonstrated its commitment to its customers, even accommodating complex projects and working with clients over an extended period. Surfside Pool Company's attention to detail and willingness to go the extra mile for its customers have earned it positive recommendations from those who have utilized its services.
It depends whether or not you phone or go into the store Have been hung up on & not have had phone calls returned. When going into the store you get attention and answers with experience.
June 2024
Lindsey and Mike took great care of me. Much needed repairs and a new liner, all done in a timely manner with excellent communication throughout. Thanks again!!!
October 2022
Love working with Surfside Pool. They are so accommodating. Super friendly on the phone. Reliable and conscientious.
