TD Bank provides friendly and polite service from its staff, who are described as amazing, kind, professional, and fantastic. Employees work quickly to help customers find information. However, some customers report disappointment, noting it can be difficult to see someone for an issue without an appointment. A lack of consistent notary service is also a point of frustration. While branch hours and availability are appreciated, the experience can vary, with some visits being great and others leaving customers feeling their needs are not fully met when help is really needed.
The people working here are great! Always kind and considerate. Great bank!
January 2025
I worked with Rebecca Mendes yesterday-Monday morning and wow...She was amazing. Not only did she provide service with a smile, she was kind and professional. Hard to find great customer service these days...Rebecca provides it very well. Keep it up!
October 2024
Always a great experience coming to this fitchburg branch. Everyone is super friendly, especially Alex. She deserves a high raise :-)
