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October 2023 by alex abreu
Never open on time. 7:30 am it’s 8:23 it’s not even the 10th time happening. It’s more. Poor customer service
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August 2023 by Randy Batson
I just had an excellent experience at the Fitchburg location, after having had a very bad time at the Clinton location. (A tire pressure sensor had been broken during the installation of a set of 4 new tires. 7 weeks later I was still getting the runaround on when it would be fixed.) I took the car to the Fitchburg location and they diagnosed and fixed the problem in 20 minutes. Thanks guys!
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June 2023 by Pecham
Overall Rating: 5 out of 5 starsService Rating: 5 out of 5 starsI had a great experience at Tire Warehouse. I went in because I had a flat tire, and they were able to patch it up quickly and easily. The service was excellent, and the staff was very friendly and helpful. I would definitely recommend Tire Warehouse to anyone who needs tire service.Here are some specific details about my experience:• I called ahead to make an appointment, and they were able to fit me in right away.• When I arrived, the staff was very friendly and welcoming. They asked me about my car and what had happened to the tire.• When they were finished, they gave me a free air fill and checked the pressure in the other tires.Overall, I was very happy with my experience at Tire Warehouse. They were able to fix my flat tire quickly and easily, and the service was excellent. I would definitely recommend them to anyone who needs tire service.
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May 2023 by Alexander Penning
This is hands down the best place to get your tire replaced. They don't try and sell you expensive tires like those other places. And the workers here are unfuckingreal. In and out in 10 minutes. Don’t go anywhere else it’s just not worth the time.
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April 2023 by K Boat
I had problem with one tire. I went to several places in Fitchburg they told me no they but Mathew listen to my story and get the job done less thy thirty minutes. Best customer service . Highly recommended.
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April 2023 by Julio Murga
I came into town for Easter weekend with my family from Rhode Island. I noticed my front tire was low. Knew something was wrong because I had put air in the tires earlier that morning. I called 3 other tire places and they all told me they were booked and I’d have to leave the car with them before they could look at the tire. We were scheduled to head back to Rhode Island the next day (Easter Sunday). I called Tire Warehouse spoke to Store manager Matt Barrett. I explained the situation and he told me to come by and he would do everything he could to have it looked at today. When I arrived you could see they were crazy busy but Matt said if we didn’t mind waiting he would ensure he would take a look at the tire. While we were waiting you could see Matt was juggling a few service issues all at once and I’m tell you he was so polite and attentive to each customer he spoke to. He even kept apologizing for us having to wait meanwhile I was so great full that he was going to fix my tire. I’m so great full for him and his teams help in fixing my tire. If I lived in Fitchburg I would be his client for life.
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April 2023 by jamie gadreault
They were able to get me in same day, didn't have the tires I wanted in stock so the sales man drove to their other location to get them.. I am very happy with them all around and will be back when I need new tires again
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February 2023 by Kim Gilman
Oh Matt. You poor thing having to help me today. I appreciate all that you were able to do for me. You patience, humor, and care was above and beyond. I ruined your day every step of the way and you didn't falter at all. Thank you so much for everything you did. Amazing customer service from start to finish.
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January 2023 by Abdallah Hassan
I asked if they could replace my valve stem on my snow tire. They had a few other things they were working on, but within 15 minutes I had my wheel back to me for dirt cheap. No upselling, just courteous and professional service. Thanks again!
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January 2023 by Mario Ashmore
Today I was treated so well, and the service was smooth as glass. Matt is a true professional and consistent in going above and beyond expectations for customers. 5☆ all day
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December 2022 by Karina Calvo
Truly won’t find better & more caring group. They will help you best they can and even when they can’t help they will try to let you know your options. They’ve saved me time and time again. Even through the wear and tear of the potholes around the city!!
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November 2022 by Matty
As much as I want to give like a 3 or 4 star here I can't and that's only because of the workers here.I won't lie the workers are pretty cool the Boss Matt took care of me even though they say they will beat any price they won't they will only beat Direct competitors I had a quote from BJ's for $545 for a good Tire and they wanted like $800 and he managed to still get it down to $650.Yes I ended up paying $105 more to get them from here and not BJ'S but it was worth not waiting the 2 weeks BJ'S was out for installs.
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October 2022 by Alicia Hancock
Matt was very professional and provided great customer service. The tires I selected online were not available in the store that I selected but Matthew came to a quick solution to help me out so I didn’t have to drive around and find them elsewhere. I hope someone from Tire Warehouse sees this and updates the online portal so that the customer gets the tires they were anticipating on paying AND so the staff doesn’t have to give bad news and most likely have a angry customer on their hands that they had no control over the situation.
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October 2022 by Pam Torres
Had a great experience! Matthew Barrett the manager took care of my tire without an appointment at the end of the day! I had to go back the next morning as something was still up with it and they immediately took care of it for no charge. Highly recommend them.
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September 2022 by Enrique Laracuente
Last Saturday I try to found at place to put brand new tire for my new rims and every where I go needs longest days appointment and I call tire warehouse and Matt he give me appointments at next day Sunday** and he was nice with me and he found my tires and mounted on my car thanks for you great service see you next time highly recommended ?