“I've bought 3 vehicles from chris. They stand behind their automobiles. If something is wrong with it give them a call and if necessary they'll bite the bullet. John has been at this for a long time and understands that customer satisfaction is what keeps small businesses alive.”
8:30AM - 7:30PM
447 Water St, Fitchburg
Used Cars
“(Translated by Google) Great experience at Pena Auto Sales. I found a Honda CRV online that looked interesting and at a good price. I emailed an inquiry and scheduled a time for a test drive. I met with Amaury and handled a couple of different options, very discreet, without any pressure. I ended up going with the Honda CRV I saw online and I love it!Everyone I met at Pena Auto Sales is super friendly (everyone!) and the entire car buying process was very efficient. I highly recommend it to anyone looking for a used car.(Original)Gran experiencia en Pena Auto Sales. Encontré una Honda CRV en línea que parecía interesante y a un buen precio. Envié una consulta por correo electrónico y programé una hora para una prueba de manejo. Me reuní con Amaury manejé un par de opciones diferentes, muy discretos, sin presión alguna. ¡Terminé yendo con el Honda CRV que vi en línea y me encanta!Todos los que conocí en Pena Auto Sales son súper amables (¡todos!) y todo el proceso de compra de autos fue muy eficiente. Lo recomiendo encarecidamente a cualquiera que busque un coche usado.”
“i just bought a ford F150 from here and its awesome and the gentleman that helped me was so nice i would highly recommend checking here out when looking for a vehicle”
“This was my first time here and I have never been so happy and satisfied with the time and effort and love that was put into my car today! Mike, Derek, Jose and the other staff who was so nice and but I couldn't catch his name, they were all so amazing and friendly! You don't meet true and honest people like the river st auto staff!!! I sat there and met so many of their customers while I waited and they were the nicest people as well!!! I would highly recommend this establishment to everyone!!!”
“I am so proud to be the 1st child born into Orlando's AUTO Sales and grew up sitting on the lot doing oill changes and rotating tires and helping My Dad in the office ... I learned every detail about car sales and knew every other car sales competitor in the area to be not only present but my Father thought of them all as family. Not competition ...they needed one another and that is something not all have experienced in the industry. For anyone with complaints I'd state now in review my Father addressed you as I would have. Probably kinder in fact. And for those whom supported the lot and it's members and all of the covid turmoil I appreciate your due diligence to local businesses.Used cars is exactly that. My father could also paint a car like nobody else. It was his greatest talent. Many may not know he did that so often in the 80s and 90s people came from everywhere for Paul to paint. He moved more to other aspects because Fitchburg didn't want pretty cars. It wanted sales. So for anyone who's ever had a dream, and had to choose the latter to feed their families ....I would recommend if you didn't want a used car with issues you should have paid close attention to detail asked questions and knowing my Dad he would've altered his week to make you a priority.... it's river street in Fitchburg.Please refrain from acting like you rolled up to the BMW store. That isn't what we specialize in. We fixed restored and sold used cars. I won't have anymore ridicule on Google as you only deem yourself in a bad light by doing so. And there's 500 behind you with great reviews ...but human beings would rather vent a bad day than a great experience....to be fair once you've taken the car someplace else I wouldn't want to help anyone either. When we don't know factually what's been done, we don't hold responsibility for your issue. That's called "business "”