Walgreens offers a range of services including prescription refills, health and beauty products, and photo printing. The pharmacy staff is generally praised for their friendly and helpful attitude, often going above and beyond to assist customers. They are quick and efficient, especially for flu shots, with one customer noting they were able to receive a shot without an appointment and were in and out in just a few minutes. However, some reviews mention that the photo machine does not work well, resulting in lines and poor-quality prints. Prices are considered high by some customers, but the staff's kindness makes up for it. One customer shared a negative experience about lost film, emphasizing the need for better management and systems to prevent such issues. Despite occasional mistakes, the pharmacy team is appreciated for their professionalism and efforts, particularly in helping with insurance coverage for costly medications. Overall, Walgreens is valued for its convenient services, friendly staff, and quick pharmacy visits, though improvements could be made in photo quality and handling of certain service issues.
Thank you Walgreens on John Fitch Highway... Your pharmacy staff and other staff members are outstanding, professional, helpful and continue to care for their customers. Giving you a big 1000% great work team....
May 2026
Excellent customer service. Pharmacy went above and beyond!
March 2026
The Walgreens associates in Lunenburg street @ Fitchburg are very polite and are always ready to assist customers. There’s an associate whose name is Indy, she assisted me right away when I couldn’t find what I was looking for. That’s A+
