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November 2025 by Kat Y
Joanne was absolutely amazing in helping me store my vehicle for the winter while I travel abroad. The entire process was seamless from start to finish! I had already set up my storage unit online but forgot to purchase a lock — Joanne went above and beyond to make sure one was ready and waiting for me when I arrived. She’s incredibly thorough, detail-oriented, and genuinely cares about her customers. She also walked me through the biometric and digital access process, making everything super easy. I highly recommend Extra Space Storage in Foxboro (near Gillette Stadium) — and especially Joanne — for anyone looking for professional, reliable, and friendly service!
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October 2025 by G An
I'm a frequent renter at many different Extra Space facilities throughout New England and I have to say this is a favorite of mine!
Joanne provides top notch customer service and is always a pleasure to work with. Units are always on point, and the whole operation is smooth as can be. Highly recommend if you're in need of a storage space.
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September 2025 by Paul Hall
They are very nice there and I was able to rent a storage unit online for all of my father's furniture. Very easy to use the website for it's rental unit. I can highly recommend it for those who are looking to store what they need to. And scheduling a move out fast and simple.
I would definitely use them again in the future. Great doing business with them
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October 2024 by Nicholas Cagle
Renee was super helpful with everything she allowed me to sit and sign up instead of having to do it online.
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October 2024 by Angelica Ravenhilt
Kept stuff stuff there minimal attention no issues
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October 2024 by Guy Ferragamo
Excellent experience !
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October 2024 by Alexa Lowey
The staff was so kind and helpful. Never had any issues!
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October 2024 by Paul Harris
The person at the desk is the rudest person I’ve ever met, unprofessional, trailer trash. I would never hire someone to represent the company. She’s using profanity.
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October 2024 by Chris LaCourse
Easy access. Quiet. Alexis was very friendly and helpful.
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October 2024 by Ariana Rodriguez
I had a not-so-great experience with the employees at my storage facility but Alexis really helped turn my experience around. She was kind, empathetic, listened to my side of the story, and overall treated me like a person not just a name on a computer. Very thankful to Alexis for the quick and easy solution and for the positive interaction!
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October 2024 by Carly Geissler
Alexis was super helpful! After booking I needed to change my start date, and she was very helpful and polite in doing so.
Upon arriving to the unit, I had some difficulty opening the door. Alexis showed up in seconds to assist. Units are very reasonably priced compared to other storage in the area. Highly recommend.
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October 2024 by Kevin Daniels
Great in the office customer service!
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October 2024 by The Firearm Fanatic
Great location, and great rates.
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October 2024 by Kristin Hogan
Great customer service and very helpful
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October 2024 by Linda Leiker
I received a phone call from Alexis clearing up the matter that I had written about the other chat. She was very professional. She offered me a solution that was both reasonable and quick. She actually listened to my side of the story and explain to me how my issue was going to be resolved. I am very happy with the results. I would highly recommend using extra space storage, especially if you have to deal with customer service representatives.
