AutoZone Auto Parts in Framingham, MA, is a well-regarded retail store specializing in automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the store for its helpful staff, especially a sales associate named Jay, who is known for being kind, knowledgeable, and genuinely helpful. Multiple reviews highlight Jay’s dedication, from quickly assisting with difficult tasks like dislodging a boat steering wheel to providing detailed car scans and offering patient support for various issues. Customers appreciate that he often goes above and beyond, sometimes even during his lunch break, and treats customers with respect and humility. The store is appreciated for its good inventory, especially for hard-to-find parts, and its convenient late closing time at 10 pm, which benefits those with late work schedules. While some have experienced issues with the quality of certain parts, like a radiator, the staff’s excellent customer service, particularly Jay’s, makes up for it. Overall, AutoZone Framingham is recognized for its friendly atmosphere, quick service, and dependable staff, making it a popular choice for automotive needs in the area.
I always have a good shopping experience there. Helpful employees
June 2025
Max H. was great help to me today. He was very nice and informative. I enjoyed our conversation and his calm demeanor. He took his time answering my questions.
April 2025
Jay is a great guy! He went above and beyond all expectations! He's knowledgeable and friendly! He put his lunch break off to help me with multiple issues. Never once did he rush me! I will be coming back to this location because of my great interaction with him.
