Budget Car Rental

Car Rental
Hours: Budget Car Rental is a rental service that has received mixed reviews from customers. While some have praised the company's excellent customer service, friendly staff, and well-maintained vehicles, others have had negative experiences, such as being charged unexpected fees for cancellations. The company's staff are often described as helpful, friendly, and accommodating, even when dealing with a busy location. Customers have appreciated the ease of renting and the cleanliness of the vehicles. One customer had a particularly positive experience with an employee who went above and beyond to assist them, even while juggling multiple other customers. However, some customers have reported being charged $75 for cancelling their reservations, even when they were unable to use the rental due to external factors, such as inclement weather. In these cases, the customers felt the charges were unfair and unjustified, as they had no choice but to cancel their reservations. After reaching out to the company, some of these customers were able to get the charges reversed. Overall, Budget Car Rental seems to provide a mixed experience, with both positive and negative reviews. Customers who have had a good experience praise the company's customer service and the quality of their rentals, while those who have faced unexpected fees or cancellation issues have expressed frustration with the company's policies.

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1. Framingham, Massachusetts