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January 2024 by Sandra Tramontozzi
We booked flu shot appointments for our 8 year old and 5 year old. Our technician was a pregnant, patient, professional expert. We could not have asked for a more understanding, nurturing, compassionate tech for our kiddo who was unexpectedly taking 35 minutes to work up the courage, through many tears and stalling techniques, to accept his flu shot. The tech was an angel on earth and we're thankful for her seemingly endless patience. 10/10 would definitely recommend.
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December 2023 by S K
Super helpful pharmacy staff! Yes, they are short-staffed (why I gave only 4 stars) but when its your turn they give you 100% attention.
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November 2023 by Beth Glick
I can’t say enough about Katherine the pharmacist. I was diagnosed with a sinus infection and my prescription was called into another cvs. When I got there I waited in a long line and was told they were a week behind in filling prescriptions. I came to Katherine’s pharmacy and she was warm, kind and was able to transfer my prescriptions and fill my prescription quickly. She then took time to answer my questions. She is an example of professionalism, kindness and wisdom and I am so grateful for her compassion and care!!!
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October 2023 by Noah
Not sure what happened to this location. The service is terrible and the drive thru might be worse than any dunkin in MA.
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September 2023 by Elena S.
I went in with my two sons looking for cough medicine for my husband who was home. I asked if they carried a particular brand to a cashier who was on her phone, named Chrissy who simply shrugged, rolled her eyes, and mumbled something. I decided to go and peruse the aisles myself and unfortunately couldn't find it so I got something similar. When I got back to the front area, she was angrily shouting demands to the younger male and female coworkers who appeared to be doing their best to tend to the customers at the photo booth and at self-checkout. She seems downright miserable and resentful to be there.
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September 2023 by Christina
I’m giving 5 stars because after a horrible experience with the night pharmacist Jonathan, who was rude, smug, uncaring, and purposely unhelpful, today the pharmacy manager Katherine helped solve my problem with great care and kindness and the store manager Sean went out of his way to make it all better and they reminded me that there are great people in this world.The pharmacy as whole is usually wonderful and I very much appreciate their hard work and commitment to helping us. Thank you!
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September 2023 by R.I. Mar
such a low level service at this store. was in tonight, the front associate was not at the cash. tried to find and ended up going to the pharmacy section. asked two who were not serving customers to page the front associate. one did not have a decency or simply did not know how to speak to another human, hardly turned her head and over the shoulder told me to ring a bell at the front, if i need someone. i told her i did ring, nobody showed up. can you simply page a front associate to come to cash register for customer service? she continued having her gigantic back on me and suggested to continue ringing until someone shows up! then the second one next to her, decided to show off his bright brain and told me that they are not working at the front section of the store so they cannot help me (aka page for assistance). Sensational Geniality! this one should get a Nobel Prize for creativity to cover up the laziness and dumbness of personnel on duty. NO NO NO for this store! avoid this location! really ridiculously run business and they don’t deserve your money.
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September 2023 by Marsha Jiava
I have lived right near this CVS for over 20 years, was always very good right up until covid now no one wants to work and if they do, they are rude, just disgusting. I do try to go to other CVS's in the area. Like Water St for Flu Shot. very sad they cannot find good help. and yes, I agree mgmt is responsible, and not just in the store mgmt, the higher ups.
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September 2023 by Toshiko Chen
I love this store a lot, because they always stocked up the products and the manager Sean is always there whenever customers need a help or questions, also the store is always very clean even they are busy ??
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August 2023 by Ben June
Awful. The pharmacists and staff are plain jerks. Go somewhere else.
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May 2023 by Shannon Kanniard
The pharmacy tech, Deepika, is quite possibly the rudest person I've come across at any CVS. Watch out, you'll feel shamed for not having insurance, and for using GoodRx to afford a medicine you'll die without.
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May 2023 by Linda L.
My coupon did not work on my card, even though I had a screen shot. Chrissy said. I either used it previously or my husband used. I do not have a husband and I certainly was not stealing to obtain another item through coupon fraud. As it turns out, I had to use my phone app to get the coupon to work and not my card. It is a disgrace to embarrass a customer when it was a flaw in their coupon redemption!
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March 2023 by Brooke H.
my mothers prescription was supposed to be ready for pick up 2 days ago. i had a prescription to pick up today as well as my mothers and was told this afternoon they would be ready by four. it is now 7:30 and i was told i have to wait 30 minutes for them to fill them. as i'm waiting in the waiting area there is a seat with blood on it and a tissue with blood directly in front of it on the floor. i mean, come on. who is in charge here?
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February 2023 by Jane Malick
Sadly, this pharmacy went from being the best in the area to a place I just want to avoid. I blame management completely, and believe that the responsibility for this belongs on a much higher level than in-store. Someone's brilliant idea to cut cost by cutting staff and especially the seasoned, knowledgeable ones who could support and mentor new employees. I gave stars for the pharmacy and cashier(s?) who try hard to be helpful to customers despite an impossible situation.
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February 2023 by Maria Celia Moraes Sorgman
I love CVS! I get my meds there and I shop there all the time! The employees are always nice and very helpful! Also I love the coupons! Nothing like having good discounts!!!
