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February 2025 by Kathleen Raymond
Worst place to get meds I have waiting 2 days for a call back to get my pain med you can not speak to a person
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January 2025 by Tess Kinnucane
I’ve been followed by the manager many times. Been asked if I needed help a lot, said no and was still followed. They accused my friends of stealing just because of our age. Never have enough stock. Very rude and only some nice employees. Only go there since it’s close by. Very bad manager.
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December 2024 by Frank Hays
Last weekend we tried to order photos to be picked up at this location. The process on CVS.com was extremely slow and frustrating. In the end we had to place 2 orders both of which were confirmed. However, when we went to pick it up at the store they only had one order and refused to accept the confirmation number of the other order. We had escalated this issue through the website and they couldn't easily resolve it. Then we spent over 40 minutes on the phone with a customer rep who couldn't fix it either despite putting us on hold to discuss with her supervisor several times. CVS is horrible for photos!! I have also had troubles with Rx pickups at this location. They say the Rx is there and then when you go to pick it up they say it hasn't come in yet. This company is a total mess!!
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November 2024 by Jenny V
cvs pharmacies are the absolute WORST. waited weeks to fill a birth control. birth control. i actually never filled it just transferred to another pharmacy. they placed an order for it and still weeks later it was delayed and out of stock. they had my prescription for over a month at this point without a single fill. every single cvs pharmacy also showed as out of stock. walgreens had it in stock, but they weren't in my insurance network. stop and shop had it as well. finally decided on walmart pharmacy which, would you be surprised, they had it in stock. transferred and received same day.
spent over a year dealing with cvs; calling every single refill because they would try to give me something other than what was written on my script with DAW. rarely got a complete 90 day fill because they were always “out of stock”, so had to constantly call for corrections (always tried to give me a different generic) and drive for refills.
oh, and good luck speaking to someone on the phone. gotta leave a voicemail and wait over an hr just to get an answer that would've taken 30 seconds to answer over the phone. absolutely done with cvs. NEVER AGAIN.
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October 2024 by May S.
The pharmacist is great, but the pharm tech is truly rude and ignorant. I scheduled a vaccination appointment online on my phone, and accidentally marked both flu shot and COVID vaccines. But I already got my flu shot from my doctor’s office, so I tried to explain that to the pharm tech who checked me in. I didn’t know I had both flu shot and Covid vaccine scheduled. He asked: “are you here for the flu shot and vaccination? (No mention of the word COVID at all).”
I answered: “I only need the COVID vaccine as I already got my flu shot.”
He said again: “I asked you if you schedule: a flu shot and vaccination.”
I was really confused because I thought I only scheduled a COVID vaccine, so I said to him: “I am here only for the COVID vaccine, not the flu vaccine.”
Then he said: “no, flu shot is not a vaccine.”There were a thousand question marks flying in my head, so I googled and showed him that flu shot is a vaccine. He then told me to talk to the pharmacist, Ryan. He was great and confirmed flu shot is a vaccine and corrected my scheduled vaccine by removing the flu shot… if CVS pharmacy has a complaint line, I will put in a compliant against that technician. He is rude (not sure if he saw that I am Asian and brought my Asian parents for vaccines). But I will file a state DOJ complaint for this type of treatment.
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August 2024 by Alyssa Ghazalie
This is an odd location where those who are permanent staff and in management do not dress professionally. Today, the person on duty was dressed in shorts and a tank top, with no indication (like a name tag) that they were working and on the clock.
Customer service (really, the lack thereof) leaves a lot to be desired. There used to be one young student who I would encounter on previous visits who was an excellent employee and would go above and beyond for customers. He is the gold standard.
It’s easier just to order items for same-day delivery rather than to deal with the frustrating in-store shopping experience that this store provides.
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July 2024 by Bill Clark
Products always out of stock, constantly understaffed, and the staff that does work here are all rude.
CVS has gone downhill across the board; this review could apply to literally every CVS.
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July 2024 by Scott B
I love the selection of supplements at this location but I’m constantly finding expired products on the shelves. They need to have a system of date checking in place.
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June 2024 by Kiana Farrow
The pharmacy is slow moving, impossible to talk to an actual person and it’s frustrating
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April 2024 by James
The cvs itself is pretty alright, but since the relocation I've had weird experiences with some of the staff members. Several months ago, I'd wanted to apply, so I was doing the process on my phone in I believe the candy aisle. I soon noticed a woman (who I later found out was the manager) was staring at me, and I soon noticed that she was kind of stalking me around the store? When I went back into my dad's car, I told him that a woman was following me around, and when I turned my head to look towards the doors she was outside staring at me.
More recently, I had a somewhat more negative experience with someone from the pharmacy. A prescription of mine wasn't properly refilled, so I'd called to see if I could just buy them, given they were just needles. I went to call ahead, and a man answers the phone and says "yeah?" in a kind of condescending way. I shrugged it off and explained what I needed, and he eventually just says an extremely sarcastic response, which I found to be extremely rude. And I didn't exactly want to seem offensive, but for those who have this pharmacy I'm talking about the man with an accent.
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April 2024 by James B.
The cvs itself is pretty alright, but since the relocation I've had weird experiences with some of the staff members. Several months ago, I'd wanted to apply, so I was doing the process on my phone in I believe the candy aisle. I soon noticed a woman (who I later found out was the manager) was staring at me, and I soon noticed that she was kind of stalking me around the store? When I went back into my dad's car, I told him that a woman was following me around, and when I turned my head to look towards the doors she was outside staring at me.
More recently, I had a somewhat more negative experience with someone from the pharmacy. A prescription of mine wasn't properly refilled, so I'd called to see if I could just buy them, given they were just needles. I went to call ahead, and a man answers the phone and says "yeah?" in a kind of condescending way. I shrugged it off and explained what I needed, and he eventually just says an extremely sarcastic response, which I found to be extremely rude. And I didn't exactly want to seem offensive, but for those who have this pharmacy I'm talking about the man with an accent.
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March 2024 by M Tardiff
CVS has a complicated marketing agenda that gets you in the store with coupons that rarely work for the consumer. The sales associates do their best to accommodate but it takes forever and is frustrating. Why don't you just price the items fairly for everyone instead of trying to take advantage of the consumer that can't or won't pay attention to the extracare 'deals'? If CVS were not the closest drug retailer to my home I would NEVER step foot in one again!
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March 2024 by Dave “2tall” McCann
Without Question the worst Pharmacy
Every time I go to get a prescription they never have it ready, they always screw up up using my insurance for the prescriptions.
It is such an irritating experience, it only seems to be this CVS where such a problem exists. Prior to this awesome experience, I had already sat in the drive through for about 10 minutes before anyone made any kind of contact with me.
Was finally attended to and was told because they didn't apply my insurance to the prescriptions, I now had to come inside. "OH YAY" Reason being because they couldn't do insurance stuff through the window. (Seems to me with all the other stickers on the window, something like that would exist on the window)
Now have been inside for I wanna say a good 15 minutes, still haven't got what I came for. Thought someone was actually working on me, but no. Have now watch multiple transactions happen in front of me.
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January 2024 by Diego Apolinario
Today I want through you. Informative to say that I went once again. treated like a person who had no rights and no rights. Arriving here, the pharmacy supposedly should. Open at 9:00 am, only opened at 9:35. After that, the medicine had already been recommended for this pharmacy for almost 20 days. I came to look for it. They wouldn't have the means or medicine and on top of that they treated me very badly. I want one more time. needs to improve its service
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January 2024 by Joanne G
Not only are there awesome choices and prices, but the employees are so so friendly that I only shop at CVS!!!!!!