-
March 2024 by Stephen Yozell
Brought my outback in for repair after it was hit. When I picked it up I was blown away by how great the car looked. They completely detailed the inside and outside. I didn't ask it just happened. I had some other damage on the passenger side and they buffed out the door almost like new. This is the best service I have ever had.Thanks so much
-
March 2024 by Luiz Dos santos
Very Nice customer service.
-
February 2024 by Jercy Lopez
They are just wonderful team, smooth and professional service
-
February 2024 by Mahdi Elhousni
Honest people providing quality work and great customer service. Thank you Flavia for your patience!
-
February 2024 by Skill HVAC Services
Our company is a client of Drumond Auto Body for years and they are always helpful and great professionals! The secretaries are super nice and their service is outstanding!
-
February 2024 by Jefferson Tolentino
Awesome attendance! Special thanks to Gabriella Aragão! She is the number one!
-
February 2024 by Patricia Rosenberg
When i arrived 10 mins before my 230 appt I waited over 20min to be spoken to. Everyone was walking around talking , 4 people in an office having conversations outloud to the point where I KNOW they r not worried about the customer in their shop.Also, i asked them to wait 5 min because i was coming from marlboro ....to get ur money they will prefer you to pull over to get the credit card number but when i said i would only be there 5:35 when i got off work, I was told "i cannot wait for you. " for 5min? Thats ridiculous. To take money thats fine but to have good customer serv - not a priority. And being Brazilian Id be happy to give my business to Brazilians but it seems they are too good to even respond to an email - because they already got paid. I dont exist tp them u less I got money. Never even to my worst enemy.On top of the ignorance, i dont like how rude they were. Find another body shop - here you will feel jipped.
-
January 2024 by Patricia R.
When i arrived 10 mins before my 230 appt I waited over 20min to be spoken to. Everyone was walking around talking , 4 people in an office having conversations outloud to the point where I KNOW they r not worried about the customer in their shop. Also, i asked them to wait 5 min because i was coming from marlboro ....to get ur money they will prefer you to pull over to get the credit card number but when i said i would only be there 5:35 when i got off work, I was told "i cannot wait for you. " for 5min? Thats ridiculous. To take money thats fine but to have good customer serv - not a priority. And being Brazilian Id be happy to give my business to Brazilians but it seems they are too good to even respond to an email - because they already got paid. I dont exist tp them u less I got money. Never even to my worst enemy. On top of the ignorance, i dont like how rude they were. Find another body shop - here you will feel jipped.
-
January 2024 by Evie Stern
My car was taken to Drumond when I had a recent accident. The process with the insurance company was very slow and confusing. Drumond hung in there with me and did everything needed. The car was finally declared totaled and they continued to provide me with support and information whenever I needed it. I heartily recommend them for any auto body word that you need to have done in the Framingham area!
-
January 2024 by Nathan Dasilva
I wasn't going to write a review, But as time passes and I look over my car I noticed just how bad of a job is done on it. When I first picked up the car it looks great the Quick Glance over. Upon further inspection it was compound dried up and almost every corner of the car. My emblem had overspray on it. The front bumper has developed a bump in it and I know for sure was not there before. And there's clear coat overspray on the entire car. I've had the car claybared and Polished but not even that was able to get rid of all the overspray. Even the windows have overspray of clear coat on them. Not to mention you can see sanding marks on the hood as they obviously tried to blend with the rest. I brought a vehicle to them for this one. And the work was very good but now I feel like the quality of work has diminished.
-
December 2023 by Junia De Andrade
I don't even know where to start! Drumond team is the best!! Special thanks to Flavia & Gabriella who helped me so much throughout this process... everyone knows how stressful it can be. My vehicle looks brand new! It feels like I just bought it from the dealership. I recommend this company 100%. I PROMISE, YOU WILL BE SATISFIED! Thank you so much. You guys are the best.
-
December 2023 by Brian Guzzi
Drumond Auto Body did an amazing job on my G37x. Not only did they do a pristine job on the body work, the engine sounds and runs much smoother. They even detailed the car without me asking! That was something the car dealership I bought from didnt even do.Drumond has a great team at the front desk. They provide you with timely updates, answer all questions, and treat clients with kindness.While the turn around time was about a month, that in no way impacts my impression of Drumond. They ensure the job is done correctly, don't cut corners, and make the process as stress-free as possible! They are my new go to spot for all auto issues. Thank you all.
-
December 2023 by Alan Lovitz
Drummond did a fantastic job on the auto body repair. The repair work was flawless. In addition, the staff was very helpful and proactively kept in communication. This was our second very positive experience. We highly recommend them.
-
December 2023 by nichole rosa
thank you to everyone that worked on my car and the girls that communicated with me through everything and made this process super smooth especially tabitha! thank you so much my car looks amazing!
-
November 2023 by Keeve Gurkin
Drummond Auto went above and beyond in fixing my vehicle. They are friendly, communicative and professional. I would highly recommend them for any auto body work!
