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December 2025 by Nancy Pratt
service dept was most helpful fixing my Key problem!!
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November 2025 by Simon Somov
Watch out for the lease price talks here. Otherwise, Kia Maintenance Service is pretty good. It's all about the people.
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November 2025 by Skye Spinner
Angel was an absolute pleasure to work with! He was so kind, understanding, and went above and beyond to help me purchase my dream car. I have nothing but wonderful things to say about the entire Lev Kia team and will be returning and referring for future car purchases.
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November 2025 by Rosie Carroll
I had an exceptional experience at this dealership from start to finish. The entire process of shopping for and purchasing my new car was smooth and stress-free, which made all the difference. The staff was friendly, professional, and truly knowledgeable, which made me feel confident in my decision. Every step of the way, I felt supported without any pressure, and I really appreciated their transparency throughout. They took the time to explain all my options clearly and helped me find the perfect car. Even the finance process was seamless. I highly recommend this dealership for anyone looking for great service and a hassle-free buying experience. You won’t be disappointed!
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November 2025 by Carl Rosenblatt
Very long wait time for parts to come in. Very long wait time once parts came in to make an appointment. Was never called to find out that the parts were in - I had to call. Was never called when the service was completed - I had to call.
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November 2025 by Perry Bent
Experienced service advisors, competent techs, no high pressure, clean and comfortable to wait or complimentary rides home and back (within a 5 mile radius). I love the service team at Lev Kua.
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November 2025 by Robert Tannenwald
Just bought a vehicle at Lev Kia of Framingham. Josh, our sales person was friendly, knowledgeable, and polite. No pressure. Paperwork was easy to complete. Dealership was flexible when I asked to take delivery sooner than originally sought.
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October 2025 by Aaron Halvorsen
My wife purchased a new 2024 Kia Telluride from Kia Framingham in January 2024. I was present for the transaction and felt their sales team was high-pressure. They were unwilling to negotiate the sticker price, stating they weren’t motivated to discount a vehicle they knew would sell quickly. They then attempted to pitch me on getting a new Kia as well.
The real frustration lies with their service follow-up. The exterior trim on both rear doors fell off in the Fall of 2024. My wife has been politely calling for a remedy since the issue was first reported, meaning this basic, warranty-covered defect has been unresolved for well over a year. The dealership staff offers apologies but has repeatedly failed to provide a concrete remedy or schedule the necessary repair. This level of inaction on a quality issue for a brand-new vehicle is disappointing.
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October 2025 by Jess Tsebetzis
Let me start by saying this dealership is fantastic. I had the best car shopping and purchasing experience than any other dealership. Josh is knowledgeable and very pleasant to work with. Highly reccomend him. All the staff has been great. (Peter in finance, great too) all in all, seemless process. Highly recommend Lev Kia of Framingham.
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October 2025 by Jake O
Excellent experience buying a preowned Kia from Lev Kia Framingham. Ken was knowledgeable, professional, and kind throughout the process. The dealership was not pushy, and gave us a more than fair trade on our used car. After having shopped and bought from several other dealerships in MA and NH over the years, I can say the vibe and overall buying experience was much better at Lev. Highly recommended.
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September 2025 by darshan mehta
must visit! sales consultant and staff were so nice and humble. smooth delivery and transparent throughout the whole process.
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September 2025 by 1972
Lev Kia of framingham had the best overall dealer experience I’ve ever had with extremely knowledgeable and helpful sales throughout, including the signing and delivery of the car.
Josh is the BEST sales person Iv’e encountered through my 16 new car purchase experiences that I have had through the years.
Thanks to the LEV KIA team !!!!!
Fred
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September 2025 by derek mcadams
Had an engine replaced by them, not even after 20k miles put on new engine. That engine cracked… I notified Kia and they said it’s out of warranty… so they sold me a broken engine then proceeded to blame it on oil changes… when I addressed the managers he said that’s not his problem… I am now stuck getting my car reposessed because I still owe 7k for a car that’s gone through two engines… I wouldn’t in a million years recommend this place to anyone… it’s a joke
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July 2025 by Billy Denty
Jeff Cutler, Rolando Paz, the whole dealership made the car buying process easy fun and enjoyable. I will now be driving in style in my new EV niro!!
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July 2025 by Kris E
Highly recommend asking for Angel as the salesperson to help you find a vehicle. He was so kind, knowledgeable and asked some good questions about what I care/need most in the vehicle, no pressure at all and really just seemed to care that you are getting what you want and you'll be happy with your decision.
