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June 2022 by Donna C.
The van was great and exactly what we needed. Dealing with the person on the phone wasn't great and we were not informed that we needed to bring our own transponder as there is a toll right near their office that does not allow any option to pay so we are now to be charged $100 or more for 2 60 cent tolls - one to pickup the van and one to drop off. This was NOT made clear but the employee wanted to argue that she tells everyone the same - I make detailed notes and had to speak to her several times as I was also charged for 5 days when I rented for 3 - that credit was put through quickly which I appreciate, but again, the customer service in the end was not good around the toll situation.
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August 2019 by Toni Hulett
Very grateful to find Local Van Rental after our RV broke down and couldn't find anything affordable to seat 9 people. The 13 person van was nice and roomy and clean. Thank you Cheryl and John for going above and beyond to help save the day, our family thanks you!
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September 2018 by Gavin Mish
wanted to charge me a full day for being 1 hour late.... and extra $200!!! They were closed when I returned so they couldn't even rent it out to anyone anyways. I was even willing to pay a prorated price for the extra hour.... no go, wanted the full $200.
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September 2018 by Matt Harris
Very helpful staff. Best place to get the large 12+ seat vans.
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November 2016 by zl x
Awesome place to rent a van. Easy people and no hard time
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August 2016 by Noeci Rocha
You always find the perfect van to rent
