Macy's, established in 1858, is a renowned department store with over 740 locations across the country and an extensive online presence. The store offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, and Estee Lauder, along with a variety of housewares, gifts, and furniture. Customers have praised Macy's for its great prices and quality furniture. Many have highlighted their positive experiences with knowledgeable and helpful staff, such as Mary and John, who assisted with custom furniture selections and met specific criteria for purchases. Shoppers appreciated the attentive service and the quality of items, stating that the furniture is not made of cheap materials. However, some reviews mentioned a lack of enthusiasm from certain employees, which affected the shopping experience. Some customers felt that while items were marked as "on sale," the prices could still be found elsewhere for less. Despite mixed feelings about customer service, many still recommend Macy's for furniture shopping, noting that it is worth a visit for its selection and competitive pricing.
Great prices. Love the Radley sectional!!!! Much better than any other furniture store in the area. Highly recommended.
August 2024
Very good stock and reasonable prices. The staff is very nice, especially Mary who was very helpful with my leather couch (we basically custom built it). She was very patient and helpful. I recommend this store for all your furniture needs!
June 2024
Great selection and excellent customer service. Judy Su was a pleasure to work with.
