Metrowest Vacuums is a highly regarded vacuum store known for its excellent customer service and quality products. Many customers have shared their positive experiences, particularly highlighting the helpfulness of the staff, especially Mike. He is praised for his easy-going nature and willingness to assist with any questions. Customers appreciate the store's focus on reliable brands like Sebo, with some declaring their loyalty to this brand after purchasing vacuums that come with long warranties. The store also offers repair services, and clients have reported satisfactory experiences with repairs done on-site while they wait. Some have been long-time customers, returning for annual tune-ups and expressing gratitude for the accommodating service. Metrowest Vacuums is recognized for providing fair prices and a friendly atmosphere, making the shopping and repair processes enjoyable. Overall, Metrowest Vacuums has built a strong reputation for its quality products, exceptional customer service, and a commitment to helping customers maintain their vacuum cleaners. Many recommend the store for both purchases and repairs, indicating a high level of satisfaction with their experiences.
After swearing off the brands in box stores, which always seem to break down, I made the switch to Sebo. Picked up an X4 at Metrowest, which comes with a 10-year warranty. Only the best vacuums at this store, and I'm probably a Sebo guy for life now. Mike is very easy-going and will show you how things work.
October 2025
I accidentally vacuumed up a thin cord to one of my electronic devices and it was wrapped many times. Mike was awesome and was able to get the cord out without having to cut it. Thanks so much!
September 2025
I have used Metro West vacuum services for many years I have 2 vacuums...one is 21 yrs of which has had only 1 roller brush replaced and the other is 5 yrs old. Have had annual tuneups done on both yearly. Great customer service and so accommodating since retiring as I now travel 45 mins each way for the annual tuneups.
