Michaels is a popular craft store offering a wide range of supplies for creating anything. Customers can find art supplies, fabric, canvases, yarn, knitting and crochet items, frames, floral decorations, scrapbook materials, beads, jewelry kits, and craft machines like Cricuts. The store also provides party planning items, including balloon inflation, decorations, gift wrapping, favors, tableware, and seasonal decor, making it easy to plan events with all supplies in one place. The store’s layout is generally clean and organized, with plenty of parking nearby, especially since it is located in an outdoor mall. Customers appreciate the helpful staff, though some mention that finding staff can sometimes be a challenge. The store often has a good selection of seasonal items, such as Christmas, Easter, Valentine’s Day, and St. Patrick’s Day decorations, with frequent sales and discounts. However, experiences vary. Some customers find the store overwhelming or note that shelves can be understocked or not well-organized. Customer service is mixed, with some employees being very helpful and others less so. There have been issues with wait times and delays, particularly with services like framing, which can take longer than expected and involve frustrating communication. Despite these occasional issues, Michaels remains a reliable place for craft supplies and seasonal decor, appreciated for its variety, affordability, and easy shopping experience.
Well organized, so much less stressful than HL or Wallyworld.
September 2025
Nice place to shop. Helpful staff and lots of things to browse through. I have recently had to return a frame and I had no issue doing that without a receipt.
September 2025
For being close to the mall and huge I thought it would have been better. They have all the typical micheals stuff which is fine but the way the shelves are you can tell they have too much space and not enough stuff to fill it. I didn't have any issue really the staff was friendly and helpful and I found what I was looking... read full comment
