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December 2023 by Ted Kaufman
Good selection of clothes but never enough employees. And left every security tag on every peice of clothing ive ever gotten. Always annoying to go back to stand in line for 35 minutes.
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December 2023 by Taesu Park
I went into this Nordstrom to get a gift for my girlfriend. Serrenda greeted me at the door with a smile. Serrenda was super professional and knowledgeable about what is in style currently. I asked her about what to get for the gift because I don’t know what girls want. She took me around the whole store and showed me the best stuff that’s in style. ( I told her what her style is ) she showed me the best deals in the store. She took me to the case where all edgy stuff is in it. Here is it I found the best gift. Also it was marked down on top 40 percent extra off. I ended up getting a 3k Chloe bag that was marked down to 400 dollars and 800 dollar Burberry scarf for 140. Definitely ask for Serrenda when you go here and have questions about what’s in style or what to get for gifts
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December 2023 by jk k
Awful Awful Awful cashiers , terrible service. Cashier named Michael ,or Dennis?ignores customer waiting right in front of his face and disappears to the back without a word. He does this all the time, selectively serving customers. This location is so disorganized, looks like a vintage shop. Never shopping this location again.
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October 2023 by Tracey Bowen
Great place for shoe selection in larger sizes!
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October 2023 by Alycia Phylis
This place has gone under and needs a complete overhaul. I walked In and it felt dark, dingy and unwelcoming. The Nordstrom rack at university ave is way better,
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October 2023 by Francisca
You can find very good deals in this store.
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October 2023 by M H
Getting boring shopping at this store. Same old stuff.
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July 2023 by William Petrasek
Today I went shopping at this store! Great stuff! Felt bad for the cashiers as they were getting yelled at for things out of their control! When you go shopping you should be nice to the cashiers they are working long hours with less help! The 2 cashiers I had Dennis and Nicky were outstanding!! Will be back to shop again!!
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July 2023 by Dina Ketryk
Had a very bad experience. Customer service is awful!!! Never going to shop at this location again.Brought back a gift with gift receipt, a girl returned it to an original payment method. Hello! Open your eyes, it was a gift with a gift receipt provided!Last thing I wanted was a person who gave me a gift to find out that I had to return it.And on a top of it she was blaming me I didn’t tell her that. Idiot!She was rude, disrespectful and gave me an attitude.Not recommended at all!
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July 2023 by Kelly Lane
You will need some luck at the Rack, and if you do, the prices will be amazing.
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March 2023 by Sarah
Very disappointing. I was there to return some items I had bought online and I was explaining the circumstances why I had missed the return deadline. No one would even care to listen. They did not even try to help. I would have accepted it as a decent treatment of customer if they had at least listened to me and call their manager to see if there was any way to help - even if the outcome would have been the same. They literally showed no interest and no sympathy. I will never step foot in that store - even though it is only 2 miles from my house. Very disappointed in Nordstrom Rack. Such a waste of time and money.
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March 2023 by Yuting Li
Very disappointed experience at this store and will not recommend to any of my friends. The cashiers are the least helpful ones I have ever seen. They should help resolve the problem of price or at least report to the manager but they simply refused to provide any assistance. Anyway I will not go to this store anymore.
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March 2023 by Lydia Tulinye
Got loads of stuff from here was happy that they now have HoBo bags ,Got myself a nice black dress and hubby got his matching adidas tracks
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January 2023 by Sheika Babin
Shopping at the Natick Nordstorm Rack was a good experience. The available choices was quality. I recommend.
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December 2022 by Katie Andrews
Friendly staff, generally well organized, and always lots of good finds! The only thing that could use improvement is the cosmetics which are usually in disarray with open and empty packaging scattered throughout.