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April 2024 by Kathleen
Great place for a nice casual lunch. No table service. You place your order and then it is called but it is quick. I always love their food.
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March 2024 by Geetika Bajpai
Just like every other Panera places. Similar taste, similar services and seating arrangements. Food does arrives faster.Vegetarian options: Not much for vegetarians but Mediterranean bowl was good.
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February 2024 by Connor Wray
Manager didn’t give me a water cup because she thought “I looked like I wouldn’t put water in it.” Terrible
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January 2024 by Quantya Clark
Ordered a rapid pick up order just to pull up to this busy location and my order is nowhere to be found! So inconvenience like why would you guys put rapid pick up orders directly out front where everyone is at coming and going for orders. All they told me was someone must of grabbed your order! And basically brushed my order off and gave me a refund. I was on a lunch break in a rush reason why I placed a pick up ahead so I couldn’t even wait for them to redo my order plus they were in rush hour so they didn’t want to rush and redo my order when In all reality I should of been main priority at that moment! Never going to this location again for lunch or actually never!!
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January 2024 by Irene Aguero-Torres
Patricia was excellent while helping me order. Thank you Patricia!
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December 2023 by Chris Policastro
The food at Panera today does not compare to what it was years ago. It's not even close. But the service at this location in Framingham is the worst. I don't know why I bother going back anymore. This place needs new management and better employees!
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November 2023 by Jenn Gav
This salad is amazing. The new green godness cob salad with chicken.I stop in most mornings for take out. Always great service and my orders are always rightThanks as always
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November 2023 by Irene D'Agostino
The food is always good. The restaurant is relatively quiet to chat with friend(s).
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October 2023 by Sophie T.
Okay now this may be the busiest Panera I've ever seen. Not that it's necessarily a a bad thing -- the staff here is ON IT. Hustling at the register, prepping food behind the counter, wiping down the tables, gathering the trash in those brown buckets, etc. The only thing about this location, is that there is a pretty solid backup of people waiting for their food so it can take a little longer than your typical Panera wait times/any fast casual type place. Other than that, there's plenty of parking outside as it's part of a shopping plaza in Framingham, and there's tons of seating inside (and outside they have a cute little patio of tables) so you don't have worry about either one of those!
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October 2023 by Zach Berlan
Manager Heydy is a huge liability to your company. I want to say to start off the cashiers were pleasant. Unfortunately misunderstood my order. I wanted three “large” soups with bread bowls. Which was misinterpreted as 3 bread bowl combos. Not a problem. The problem is when going back inside willing to pay for my “large” soups not causing a fuss. Understandable that it is closing time. Things happen, but what wasn’t right is how the manager was unwilling to work with me. On how to successfully have a happy customer walk out. Instead she proceeded to speak Spanish aggressively at the cashier, saying “How is this my problem? We are closed” Then proceeded to tell me registers are down and all the soups are pulled from the line. I could literally see the soups behind her just sitting there, easily accessible. So then I ask if it would be too much of a bother for a box of honey buns just for the inconvenience and the aggressive shouting. She said she would break down a box and give me “one”. So here I am parked outside this horrible establishment that gave me nothing of what I wanted for $50. I don’t know about you guys but I’d stay farrrrr from this place. Or the company should replace this manager for her restaurant edict just isn’t there. I thought Panera bread was better than fast food. I guess I was wrong.
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September 2023 by R Natasha
The staff is very kind.
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September 2023 by Katie N.
I have not been to a Panera in a while and I was a bit surprised to see how much the food costs now as I see Panera as basically a fancy fast food restaurant. I was willing to let this go as prices are going up everywhere and I placed my order for pick up. I got a you-pick-2 of a Caesar salad and half a toasted frontega chicken sandwich and a baguette. The you pick 2 is much less of a deal these days as most things cost extra. The food was ready quickly, which was much appreciated and clearly marked at the pick up bench. The half sandwich was quite tasty but it is about half the size it used to be and not all that filling. The Caesar salad and the baguette were pretty mediocre. Overall, I'm disappointed with Panera quality these days.
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September 2023 by Bob Rioux
Bowl of onion soup is very filling and tastes very good.
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July 2023 by Jade Alvarez
extremely rude, Carmen the manager was extremely racist and profiled my close friends.
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July 2023 by William Ortiz
Extremely unhygienic. Staff were speaking poorly about customers in Spanish not knowing other people can speak that langue as well. Over all just an unwelcoming environment.