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October 2024 by Robson Mariano de Castro
Nikki was kind and good location
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October 2024 by Herli Dias
Simple but comfortable hotel! Perfectly suits a quick stay. The receptionists are very helpful and attentive!
Walkability: Close to the mall.
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October 2024 by Andres Zuniga
Red Roof Inn PLUS+ ??
More like MiNUS..
This place is a cheap motel with make up on.
Not worth the price at all… I got lured by some good reviews.
- Very small dated room,
- Bathroom fan super loud.
- Heater makes a sound every time it works, got woken up each time during the night.
- Dusty shelves.
- Not smart tv with limited channels.
- Low water pressure in shower.
- Safe didn’t work.
- Despite checking in at 2am, and asking for at least an extra hour to check-out.. answer was: “you have to pay extra for that”
- Night reception lady not so friendly.
- Mold in shower silicone.
Overall very poor management,
why do guest have to pay full price for a crappy room while staff do not even pay attention to what needs to be repaired prior to renting rooms???
What a SCAM this hotel is.
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October 2024 by Gavin Robinson
Super sweet❤️?
Nearby activities: Mall and food places
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October 2024 by iamjlewis
Always worth coming here! The front desk girls are AMAZING. very patient and professional. Shirley should be a manager here because she knows how to fix any problem i have etc. Nikki is also great and very friendly and reliable. If it were not for the new mattresses and clean rooms and professional and friendly customer service this place would be like any other but it feels like a 5 star hotel because of these things.
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October 2024 by isaias sanchez
Great service especially from Shirley treated us great in our visit
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October 2024 by Ed Sobkowiak
Rooms: Clean
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October 2024 by Dawn Hess
We spent 2 days at this location and was not informed that there would be no housekeeping on the weekend. The room had a white stain on the floor next to the bed and the bathroom has mold around the caulk in the shower. When we went to the office to get more towels and toilet paper there was no one in the front office. While other people were also looking around for someone in the office.
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October 2024 by Alessandro Tabora
This hotel is gross. I don't need to post any pictures, just imagine a gross hotel - that is what it looks like.
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October 2024 by ahmed abusief
Very filthy , and very bad service
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October 2024 by Tori Thomas
Never again will I book here again I've been there six months with my kids because we're homeless they kick us out for no reason now I can't rent again because of lies the housekeeping told and mind you I was respectful and I tip housekeeping there racist and that's fine with me not to book again you didn't deserve grantee money anyway and you will suffer watch God got you
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October 2024 by Pale Greenwood
Two runaways here for a little while. Both have to go back, but not right now they don't. The wifi sucks, but the bed is soft and large and the shower is warm and easy on shaky legs. For a little while, we got to rest, and breathe, and one day we'll leave New England behind forever but it'll be Framingham that we'll always be grateful for.
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October 2024 by Real Auger
This hotel is in need of some major TLC. The front desk area is clean and the staff is very polite and professional. However, the wallpaper has started to peel off and was scotch taped back together and we'll that did not hold. Suggestion: use glue or just rip it off and paint.
Some landscaping has been done in front and back of the building, however must the sprinklers be turned on during reg hours? Do you how impossible it is to not get wet going to your room? Suggestion: turn it on by section would be easier to get to our rooms without getting all wet in October.
The room (254) was clean and the bed sheets looked fresh. However this mattress is hard as rock on one side and caved in on the other. Springs are worn. This is a typical cheap hotel mattress that is past its life. The lamp on the desk had one burnt bulb, how hard is it to check those when cleaning?
The toilet was clean. However the bathtub needs a great scrub down. The caulking around the bathtub has spots of mold. Do you know that mold is dangerous? Why did the cleaning crew not notify maintenance to replace this chaulk? It takes about 15 min, requires a chaulking removal tool and some new chaulk.
At the back of the hotel under the flight of stairs to go to the second floor are the garbage bins. Move them to a different location they stank this morning or instead of this shit plastic bins you use metal ones with covers. We had some band aids and debris on Sat in the stairs.
The police was onsite for a few hours on Saturday night and Sun we noticed the door was boarded up.
Would I recommend this chain? Not really. A good management team would see that all establishment are up to code and represent the brand.
Needs a paint job and new mattresses.
It has potential if it can come out of the 70's.
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October 2024 by Ashley Faucher
Magdalena GM & Nikki are so wonderful, the customer service is really good. I would recommend for all parties to come stay here and the price really good!! =) ?
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October 2024 by Tarun Dadlani
The rooms were good but I feel if we are booking for more people then the management should provide enough toiletries for the guests. Rest was good.
