The United States Postal Service (USPS) is a reliable and affordable organization that delivers mail and packages to over 157 million addresses across the United States and its territories. With over 30,000 retail locations, USPS is committed to providing secure, efficient, and innovative services to its customers. Customers have generally had positive experiences at the USPS location on 330 Cochituate Rd. Employees are described as friendly, professional, and helpful, going above and beyond to assist customers with their postal needs. The location offers walk-in passport services, which are appreciated by those who need to renew or obtain a new passport. While the parking lot is small, the overall service at this USPS branch is praised. One customer, Mr. Rich, was particularly helpful in explaining how to pack and ship a package, and another customer, Holly, was commended for returning a lost wallet to a customer's mailbox. However, some customers have experienced inconsistent service, with long lines and gaps in coverage for the passport services. Despite these occasional challenges, the USPS location on 330 Cochituate Rd is generally viewed as a reliable and customer-focused service provider, meeting the postal needs of the community.
The self serve package station is great; you can buy a box, seal and address your package, print the label, and leave your package behind a protected drop off wall slot thing. No talking or waiting in line necessary.
December 2024
I have been using this post office branch for over 50 years, they go over and above to solve your postal issue. All the employees are friendly and professional. Only issue is that the parking lot is small.
February 2023
It has self-service kiosks as well as counter. Clean and organize inside but some pens were broken.
