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May 2023 by Brittany Ames
Sam was so so wonderful to help me with my car today. Another shop made a mistake that was causing issues with my engine misfiring and he took the time to explain what was happening so that I understood and would know how to handle bringing it back to the shop that messed up in the first place. He’s a very kind man and I’m so happy with the services he provided me. I’m looking forward to working with him again and would highly recommend him to anyone who needs work done.Services: Auto engine diagnostic
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April 2023 by Dan Piscitelli
Best mechanic experience I have ever had. Sam is very knowledgeable. He gave amazing communication and service throughout. He clearly values quality but at a fair price for what you’re getting. I won’t hesitate to bring our next car to him.
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March 2023 by Anna Roto
Sam is the best auto guy in Franklin. Not only is he a great mechanic, but he values customer service—always calling with a synopsis of what needs to be done, giving critical advice on the best next steps/things to consider in the future, and does not overcharge. I highly recommend Sam and A&Z Auto.
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November 2022 by El Roz
Very knowledgeable and rather affordable when compared not only to an Audi dealership, but even to a few generic auto service chains. I received good advice regarding the current issue and future options. Sam, the master technician, takes personal care and accountability for his service. The shop is open and accessible. With 100k on my Audi, I had failing spark plugs and ignition coils changed (which saved me a fair amount of $ compared to a dealership), injectors and valves cleaned, and finally my front calipers were fixed thanks to Sam's effort and skill, instead of replacing them as I was advised elsewhere. This again saved a fair amount of $. New front brake pads and rotors as well.Services: Brakes
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October 2022 by Meg Newton
EXCELLENT SERVICE! Sam is thorough, kind, and does big jobs, quickly, for a relatively low price. Clearly an expert, running this great shop on his own. My 20 yr old vehicle is running smooth thanks to A&Z
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August 2022 by Kristina “Kristy” Brawley
Sam is informative, fast & honest!
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December 2021 by Artem S
Sam takes care of his customers like no auto service I've seen before. Not only does he do quality work always, he follows up after every repair and makes sure my car is driving proper and the issue has been resolved. Few mechanics out there will care for your car like you care for your own car, and that is what won over my loyalty to Sam and A&Z
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August 2021 by Gary Phillips
I called Sam on the phone and got some information on how he works and all. I stopped in for a visit and saw that his shop was as neat as a pin...good marks already. After talking with him I decided to have him do the clutch replacement.When he got into the thick of things it was obvious the previous shop were hacks. All of what they did was not right. The turbo was not working right and a whole host of other things. They had cracked the valve cover and did a hack patch. I could go on...but I wont.Now, as he said it would, the car is amazing. The cooling system works as it should as well the turbo...I now zip along and have to total confidence in my wonderful JCW MINI Cooper!I will add that if you are looking for cheap budget work, move on to the next shop, you will probably not be happy with pricing. Remember, doing it right the first time is far less expensive than doing it twice, once again I have learnt this!
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July 2021 by Jose Gonzalez
Took my vehicle here since it was local and had great reviews. Once there Sam and I discussed possible issues, knew he was knowledgeable and left my car in his hands. Hours later he figured out the root of the problem, handed a reasonable quote. Mind you having an AMG is not cheap so very reasonable for the work and knowledge he showed.Got the parts next day and fixed in a couple hours, now drives and sounds better than ever. Will now schedule regular maintenance with Sam every time.Services: Exhaust
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May 2021 by Arlan Crosby
They spoke to me as if were a friend and not just a customer.
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February 2021 by Marcos Oliveira
They charge twice (up to three times) the value of the part, you can check the make and model placed on the vehicle, he lies about the prices and don't give you the receipt of the parts. With that the value of the service seems low, but it has already been compensated for in the parts!Totaly unprofessional. Business like that should over.
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February 2021 by Marcos Filho
They charge twice (up to three times) the value of the part, you can check the make and model placed on the vehicle, he lies about the prices and don't give you the receipt of the parts. With that the value of the service seems low, but it has already been compensated for in the parts!
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January 2021 by Brian Robsham
GREAT MECHANIC - BEST AROUNDI have had great experiences bringing my vehicles here. Sam is very fair, and puts emphasis on doing work thorough and correct , and using quality parts. Since I have brought both of my vehicles here, they are running amazing. Imagine a world where you pay for something to get fixed and it actually gets fixed.
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January 2021 by Andy Keating
Responsive, personable, professional, fairly priced.
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October 2020 by Nick G.
Needed to install some fog lights on my Mazda6. Sam was professional and all my interactions were quite pleasant. I would recommend to anyone who needs work done on their import.
