-
February 2024 by Wayne Pitts
Great help from the servi e technician
-
January 2024 by Cheryl Masterson
All the employees are friendly & always offers help.
-
January 2024 by George Murphy
Good service
-
January 2024 by Larry Pollard
As always Aubuchon Hardware in Franklin had exactly what I needed. A snowstorm was forecast and I needed new quality snow shovels. A good selection was readily available. The store staff are always friendly and most helpful. A well run business which is a credit to the store manager. Once again I leave Aubuchon Hardware very satisfied!
-
January 2024 by Linda Daly
I love this place. Reminds me of the old school hardware stores where you can get personalized experience when you walk in. They are always helpful when I have questions and they have just about everything I need.
-
November 2023 by Andrew Lipka
Excellent paint department with knowledgeable team to help with special projects. I drive an hour to get here but it’s worth it. Mechelle is a problem solver.
-
September 2023 by Jignesh Bhatt
Item in the store was not same as the one I ordered online for pickup. Unfortunately had to do return. Wasted time and gas money !!
-
September 2023 by Josh Oule
This place is better than most of the bigger hardware stores in my area, I usually drive out of the way to go there.Their Customer service is great in my opinion, they go above and beyond to try to help you.
-
August 2023 by Lawrence Grupp
Before going to Aubuchon for a propane refill, I called to make sure they provided that service. I was told that they did, and that I should come on in. I went to fill my propane tank, waited 5 minutes to speak with an employee, paid for my propane refill, drove around the back to have it filled and was then told that they were all out of propane. I then had to go back into the store and wait for a refund. Obviously, the information was never relayed from one department to the other. This should not happen and inconvenience a customer in that way. In all fairness, I will add that the folks working in store were polite and respectful.
-
August 2023 by Greg Riley
All employees involved were on top of their game. Well Done
-
July 2023 by Kenneth Lacasse
My order was ready to pick up the next day. I ordered pretty late in the day so I was expecting that. Got an email and went down to pick it up. Very easy. Love that.
-
July 2023 by Margaret Anderson
I was looking for a carpet tape to hold down a scatter rug. An associate and I looked at different tape and selected the one that matched my needs. It was $16.00. I got home, opened the package, cut off a piece and attached as directed. It didn't stick. I went back to the store to return it and try another brand. HERE IS THE RIDICULOUS PART! I was told I couldn't return it because I opened it and snipped of a piece. But how else would I find out it doesn't work? I was told the tape couldn't be resold so it's not returnable. To me the cost is part of Aubuchon's cost of doing business and it should be refundable. Ace Hardware, CVS and many other stores would have no issues with this. I'm just saying... Unhappy customer.
-
July 2023 by Deborah Bean
I have loved Aubuchon for my entire adult life, and I'm 68Keep up the good work.
-
July 2023 by Todd Matthews
Easy to order, pickup ready right on time!
-
June 2023 by Frances Kelly
Ordered online and pick up was quick and easy. Great customer service from the young man who helped load my car.
