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March 2024 by Chris “crAsh” Randall
Good store. I particularly like their bakery, sushi, pizza and fried chicken.
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March 2024 by Karen Cummings
CALLED BAKERY ON LAST MINUTE AND DAVE FROM NEW YORK BAILED ME OUT. HIS PROFESSIONALISM AND KINDNESS WENT SO FAR. CAKE WAS AWESOME AS WELL HE DESERVES 10 STARS
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March 2024 by Paul Sullivan
Hire more staff I'm done shopping here.
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February 2024 by Daniel Marignoni
We were undecided on dinner and heard the fish & Chips were good. We ordered a 8 piece fish and family fries & onion rings. The Fish was excellent, chips were also very good, onion rings were passable. Overall I would recommend ordering. Great value and Alex did a great job!
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February 2024 by Scott S
Good service at the deli.
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February 2024 by Debbie Guertin
Fresh food
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January 2024 by Frank Connell
I've been shopping at the Big Y in Franklin for about 10 years. I cannot say enough about the neatness of the store and the helpfulness of the employees.Kyle who generally works in the deli has always been extremely friendly and always helpful.Baha, who works as a cashier is always extremely pleasant. In fact, I will intentionally look for her line when I am checking out.I cannot say enough about how pleasant and helpful Mary on the Service Desk is. It is always a pleasurwe to see her and always takes that little bit of extra time to add to my shopping experience.Finally, my newest favorite employee is Ashley who works as a cashier. I ended up in her line over the weekend and she was so friendly and talkative. She made me and the customer in front of me, who was checking out feel genuinely appreciated as a customer.Thank you to the Management for providing such a positive shopping experience.
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November 2023 by Suresh Achar
Store with a reasonably wide selection of daily grocery, vegetables, meats, poultry, fish, cookies, beer, wines. Well laid out aisles, brightly lit. Quite popular with local residents.However, if you have a lengthy shopping list, you could be better off shopping at Walmart, Stop & Shop or BJ's.Pricing is on par with larger chains, but definitely more expensive than BJs.A go-to store in Franklin,MA for daily needs.
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October 2023 by Chelsee OMeara
Sharing my experience for the Franklin, MA location. Ordered a birthday cake for the beginning of the month. Tanya and David were both so helpful, knowledgeable and friendly (great conversations with both of them!) David and I spoke about different frosting colors and which ones to pick so they wouldn't stain your teeth =P Tanya decorated the cake, not only was it moist, tasty & perfect…it was ready wayy before scheduled pick up! Gene was super friendly and helpful blowing up some balloons I had for the party. Overall, I would highly recommended shopping and purchasing items from the Franklin Big Y store! Friendly and helpful workers all around, they all deserve raises =) -Happy & Satisfied Customer Chelsee O
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October 2023 by Felicia
Very clean & well stocked market! The sale prices are good but some of the normal everyday prices are high compared to Market Basket, especially for toilet paper, napkins, paper towels, cleaning supplies & personal/beauty items. Cashier was very friendly.
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October 2023 by Raymond Pace
Not really a fan of black angus. With two of us I like roasts and other meats packed smaller. No saugy franks.
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October 2023 by Chelsee O.
Sharing my experience for the Franklin, MA location. Ordered a birthday cake for the beginning of the month. Tanya and David were both so helpful, knowledgeable and friendly (great conversations with both of them!) David and I spoke about different frosting colors and which ones to pick so they wouldn't stain your teeth =P Tanya decorated the cake, not only was it moist, tasty & perfect...it was ready wayy before scheduled pick up! Gene was super friendly and helpful blowing up some balloons I had for the party. Overall, I would highly recommended shopping and purchasing items from the Franklin Big Y store! Friendly and helpful workers all around, they all deserve raises =) -Happy & Satisfied Customer Chelsee O
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September 2023 by Theda Kennedy
Stopped in to buy some mangoes to make a secret sauce for my family's BBQ. The produce associate, Sage, was so knowledgeable about all the different fruit and helped me pick out the freshest mango in the store! He even shared his best recipe for Mexican rice! Thank you Sage for saving The Kennedy BBQ!!!
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September 2023 by SMALL MONKEY JOHN DEERE
Spilled my lunch all over the aisle like a total geek. A kind employee named Sage came by and cleaned it right away. Props to him I love shopping here for my sauces and spices. I love Sage.
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September 2023 by Cara C.
Give Mitch a raise!I stopped at Big Y after work to grab some balloons for my daughters 16th birthday. The floral dept was unmanned and no one was available to help. Mitch saw me waiting and jumped right in to help. Although balloons aren't his specialty, he inflated them like a pro and was happy to do so. Thanks Mitch and thanks Big Y for hiring such helpful people!
