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February 2024 by Abhishek Rao
Franklin BJ’s Store, with a larger selection of many items than the BJ’s of other areas. It's not usually that much busy either, even on Saturdays. Liked the store for fresh meat products and fresh fruits . Loved their bakery items. We can love their curbside pickup and their mobile app. Gas station is also convenient beside to this store with good prices for members. Waiting in line sometimes can take a while.Self checkout is good.
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February 2024 by Shankar Krishnamony
Customer/member service painfully slow. Anytime you have to deal with an online order they dont know what to do. One person at desk for like 10 guests in line on a cold February day. Any wonder why Costco members are so loyal? Everything at Costco is so efficient. If you dont have a receipt they look it up in 1 min..at BJs even if you do have the receipt the return process is painful
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January 2024 by Nathalie JeanPhilippe
It’s truly an eventful experience to have to deal with discrimination at BJ’s in this society. I went to pump gas while my husband was in front of me, I moved the car so he can pump gas for me. This low life prick that worked the gas who is probably a rejected SOB who’s gone thru life wondering why his life is the way it is. Came out of nowhere yelling at us as if he was the “it factor”. He started making all kinds of comments. Then his truth came out and made the comment “you people” I asked him who was he referring to as “you people”. He answered “aren’t you people”? This trailer park trash was so disrespectful every single person pumping gas asked what was his problem. When we asked for his name he wouldn’t give it. Then we remembered that the manager at the same store who held something for us at the request of another said she would allow the coupon. A BJ’s coupon. It has come to attention that this specific store tend to hire society’s most rejected people so when they come to a position, they assume all people will tolerate their trashy behavior. I filed a complaints with BJ’s and yet to get a follow up. It’s s confirmed that the further away from the city, some assume that’s discrimination against one is acceptable especially in this generation. Be mindful of your surroundings especially with companies that hire trash to represent their brand. This exchange went on for over 10-15 mins. It really could have gotten worse if we didn’t choose to walk away. Arguing with him felt like arguing with a drunk on drugs. Clearly, it wasn’t his first time because he refused to provide his name. One of those interaction I don’t wish on my worse enemy.
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January 2024 by G A H
Found everything we needed and great gas price
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January 2024 by Crazylegs “Crszylegs” Bit
They have just about everything now
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December 2023 by Vera D.
On top of my membership, I pay for same day Select membership which supposedly I can get free delivery. But every time they are stealing from me $14,99 delivery fee. Also, I write a percentage in extra tips but they change the amount and collect more than what I agree with. I called their service representatives and they do not know about the free delivery program, much to no avail called the manager Robin D. that also has no knowledge of the program. She chose to credit my account on merchandise instead of going after doordash a third party company that they hire to request my money back. yes, they give doordash the power to overcharge you. BJ's is a mess! Stay away from their promises or programs. Not a trustworthy company.
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December 2023 by The GREY
Some convenient bulk items. Most things don't make it until the date. Meat texture changed about June and my family can't stomach it anymore.
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October 2023 by Heather Mckenna
This has been the worst experience ever trying to get tires here. Turn back! Go somewhere else!
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October 2023 by Robert S.
Years ago, I used to belong to Costco and I loved their prices and quality. Here in Rhode Island, the closest warehouse club is BJ's like this one in Franklin. They offer many coupons on their flyer booklet as soon as you walk in, as well as digital coupons on their app. I love their paper towels, they are thick, absorbent and well priced. Their self checkout lanes are helpful to get out quickly.
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October 2023 by Tammy Moody (TAM)
They have excellent prices. You can buy anything from socks to TVs and so much more. I'm very surprised they had five nights at Freddy's books my daughter wanted
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August 2023 by Pete
I really didn't see any great deals. Aside from the price of gas. Not sure what the fuss is about.
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July 2023 by Paul H.
The best stuff you can find in BJ's is clothing . T-shirts,shorts , work pants etc.. all reasonably priced too . Deli is awful , spoiled cold cuts, moldy cheese on not just one occasion. Meat isn't that cheap , you can get meat cheaper and better from Market Basket . And the number 1 bad thing about this place is the fact that they count your items as you leave to make sure they match the receipt which just so happened one day I had one too many items ( the register person didn't scan by the way ) I thought they were going to call the FBI or something, over 1 5$ T shirt. Alarms and bells going off . Just told the guy to just take the shirt because I wanted to spare myself from embarrassment by returning to check out and pay for item . Always make sure your items match the reciept or you're going to see your picture on a post office wall .
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July 2023 by Christian Anzueto
Not a great experience with the tire center. Hired a new tire "tech" who insisted he was a ex mechanic. Why are you working as a tire tech then? Gave me a hard time about my lug nuts. Made me reschedule, and waste another day to go back with "correct" lug nuts before he changed the tires. Manager was also a joke. Avoid getting tires from here.
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July 2023 by Ben Knowlton
This BJ's is our primary shopping location for bulk grocery's. The online pick up service is great, however sometimes they forget an item and I have to double check to make sure everything is there, I'm not mad about this, we are all human and may forget something from time to time. The new young lady working the online pick up area hasn't let me down yet!
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July 2023 by LINGESH PARAMESWARAN
BJs are always standard, quality, fresh!I can feel that positive ambience whenever I enter this store. Always fresh flowers kept!
