“This place deserves every bit of their 5 star review. They helped me with a crack in my Wife's windshield and advocated for OEM direct. Their customer service began with Michelle who answered the phone and is so damn pleasant! She explained the wild process of having to call my insurance company with her on the phone (whacky process) and when there was an issue she was persistent and kept working on the end goal. She got a quick approval and scheduled my appointment in a matter of hours! When the windshield arrived she even had them confirm it was in good shape to avoid any further delays.
I arrived to a very obscure white building in Holliston and was greeted by a super pleasant gentleman. They took the car in as I relaxed and listen to the smooth sounds of Bob Marley and enjoyed the electric fireplace and the wi-fi. They had calibration done quickly and not even one smear mark on the glass because it was so CLEAN!
I'm very eager to use them again because, you guessed it, I got a crack in my windshield this past week and Michelle to the rescue! She helped yet again and after some small battling, we got an OEM approved unit and will have that ordered today - I'm sure they will crush it yet again and that's why the 5 stars are so very much deserved!!”
“My 2024 Mazda CX-5 had a run in with a deer. Authentic Auto Body was terrific to deal with. They sent weekly updates and the body work was top notch. The finished repair is beyond my expectations. The car looks perfect. I can’t say enough about the company and the experience.”
“Always are in touch with you keeping you updated as your car is fixed amazing work they really are experts at what they do. They are also very fair with pricing.”
“I just met Sean at Mad Mikes ( truck detailing) what a nice guy and he did a great job on the Sprinter. We have our annual Food drive tomorrow do I wanted to clean it up a bit. Even though he was busy he said he’d do it before close! First time here/ great first impression, Sean gets my vote!”
“They did awesome job replacing a large glass window in the foyer area up near the 2nd floor of my house. The old window gasket was coming loose and it looked unsightly. Extremely professional and excellent work. They know what they are doing and have a lot of experience. I highly recommend them for any home window work. Their office is also great to work with. They answer the phone and very responsive. See pic for window that was replaced.”
“The windshield on Honda Accord had to be replaced because of the crack. Customer service at Auto Glass Fitters was friendly, the job was done at the place of work within the scheduled time frame. Communication with the representatives and the installer was efficient. They also arranged for the payment from the insurance company. Great service!”
“If you have to get in an accident and have your car fixed, O’Connell’s is the place. John was amazing, great guy! Honest from start to finish. I would never go anywhere else. I will be referring people for sure!”
“Jason from Safelite was on time and with 10 years experience. He did great job. He replaced glass seal and finished for a hour.
He explained to me how to treat windshield glass.”