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July 2023 by Todd Lefebvre
Great staff...very helpful for my wife who has foot arch issues...we'll be back...thanks
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July 2023 by Brittany Slusher
WORST company to work for!!! Im sooooo sorry to MY customers that I have tryed for u i hear u i have coice UR VOICE this company is a JOKE period they make u sign up for credit cards an if u don't use it the company closes it with out notice!!!! SAD a assistant manager got more credit card sign ups then the own manager heard many storys she is rude as can be sent me off to different stores then put me on "suspension" bc I didnt use my employee discount how ever theres more to it by the way BRITTANY will no longer be at this company an WILL expose WHATS going on all customers ARE being played they ONLY care about credit cards!!! HOPE the CEO contacts me!!! ooo an cant sue on FACTS!!!! AN customer reviews
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April 2023 by Mivian Quinones
Employees were kind and helpful.
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January 2023 by Gabby Siraco
Update your hours. Online the store is listed as opening at 10 am. I arrived to pick up something up before work and discovered that store hours have changed, opening at 11 am.
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April 2022 by Maggie Keefe
Sarah who works at the front was super cheerful and very helpful. I came the other day and found the right shoe but needed a different size. She personally called and emailed other stores to make sure they had it and sent me a cheerful voicemail with the results. Later I came by again and she remembered me and asked if everything worked out ok! That goes above and beyond in customer service in my book. Thank you Sarah! You make me want to buy more shoes.
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February 2022 by Matthew Shaub
The store was neatly organized in the feeling. The section for the type of shoe or boot you were looking for was easy to find. The shelves were low enough that you can see across most of the store. As my wife found a couple shoes she liked, the size was not available. They did offer to find them at a different location, but that does not help if you wanted to try it on now. In the end, she walked out with a pair of sneakers that she was happy with.
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February 2022 by Tiffany Bonilla
Called (8) times, No a soul answers. Ended up taking the 20 min drive since I couldn't get a hold of anyone only to walk in to a person who said Hi, then turns around on her tablet and walks away. She was the only person working, never asked if I was looking for something particular or if I needed assistance. Turns out boots are not available in that store, so I wasted my time and fuel to drive in store. Has someone at the store answered the phone I could have saved myself the hassle. VERY poor customer service!
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September 2021 by Hunter Pellegrino
Happy with my slippers! they are so nice everything was very organized and clean when I went in.
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September 2021 by J B
I went to your franklin mass store,and almost every sneaker I looked at for my son was the wrong size in the wrong box.everything was a mess.so I leave,I go on your website to order from there instead to get the right size.I received my order today and again the wrong size shoe is packaged in the wrong box!!! Now I have to drive back to your franklin store because its the closest one to return.this is horrible business and will never buy from this store again
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June 2021 by James B
Good place to get shoes and sneakers at market and sometimes discount prices
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June 2021 by Luz Q
I did not know that that store was there when I went in I was surprised of all the stuff that was in there. Loads of shoes and sneakers. Will be going back.
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October 2020 by Tia Rose
Usually a good selection but run out of my size alot. Size 10.
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September 2020 by Robert Krouse
Good prices got to pairs of shoes
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March 2020 by Frank Gallagher
I’m just dying laughing at Charles Sutton’s review ??♂️????♂️
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March 2020 by Karl Kramarz
Great place for foot ware!