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November 2023 by Ronald Lee
Had to have my car towed to Grove St. Auto repair. The team was responsive, friendly, and transparent with everything my car needed - distinguishing between optional and urgent. No pressure when going through the needs. Also loved getting an estimate on future needs the car would benefit from so I can decide how to go forward. That kind of up-frontness goes a long way in my book!
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November 2023 by Kevin OConnell
Very courteous, polite, and professional. I like all the diagnostics, photos, and the repair plan being sent to me. Gives me a clearer view of the problem and the repair. Definitely will be back.Services: Electrical
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November 2023 by John Wagner
Easy to make an appointment, great communication and I love the pictures of areas of concern. Reasonable price for the work. Excellent.Services: General repairs & maintenance
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October 2023 by Donna McClellan
I just started working with Grove Street Auto. My tech. showed me pictures of all the issues my car had which were so helpful. A lot of repairs were required and it took 2-1/2 days. All my issues have been resolved, and I am thrilled. As a driver of 40 years & many mechanics ... I am very impressed by the Excellence of everyone at Grove St. Auto, and am gladly joining their family ... Team Work ... love it ... - sighing with relief and feel like I am in very good hands! THANK YOU! ??Services: Steering & suspension repair
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October 2023 by Carl G
Grove Street Auto has exceptional customer service and very knowledgeable mechanics. They have done an excellent job both with scheduled maintenance and repairs. I really appreciate the thorough reports they send with pictures and explanations if they find any other problems during their evaluations. They also offer loaner vehicles so having a car in the shop is no longer a big disruption to work/life. I highly recommend Grove Street Auto!
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October 2023 by J.D. Ko
A wonderful experience trying out a local business. Moved to the area recently and realize that I need an inspection. Drive by and see the sign so I pull in and ask if I can get an appointment. They take my car in within minutes and I'm in and out in less than a half hour. Desk staff could not have been nicer. Gave me some information about the business and its history. Looking forward to using them for other mechanical needs. Why drive all the way to a dealership when there's a high end automobile mechanic in the neighborhood. Better prices, less travel and local
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October 2023 by Michael Sgrosso
I visited Grove Street Auto in early October. My exhaust was very noisy and the dealer could not fix it without replacing it. Grove Auto cut out the rotted section and put in new flex pipe to avoid vibration issues in the future. They also found rodent nest under engine cover and fixed damaged harness. They provided rides and took pictures so you can see the issues yourself and Chris explained all the issues found but indicated which items could rate. Very professional place !Services: Exhaust
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September 2023 by Catherine Kennedy
Highly recomend using Grove street for repairs and maintenance on any vehicle. Chris has always been a huge help to me and explains everything in a way that is easy to understand. They are ALWAYS helping me out when im hearing any sounds with my truck. Very happy with them always!
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August 2023 by Mark Marino
Nothing but great experiences here. The crew at Grove Street Auto are reliable and trustworthy. They did a very comprehensive inspection on my work truck and were clear in what items they recommended (both immediate and things to expect in the future). Friendly and great communication. Thank you Gina, Richard, Chris, and Patrick!Services: General repairs & maintenance
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August 2023 by Talia Karaalp
What great service!! I had taken my car to 3 other shops prior for the issue and while two could not do much due to the part not being available to them, the third was the dealership in town and I was treated terribly! Shot down whenever I tried to say what was wrong with my car, and seemed like she only wanted to gouge me for diagnostics! Not with Grove. I had it towed to the shop in the middle of the night and not only was I able to leave it there(fee free!) for 3 days until my appt, the way the guys (specifically Rich, who was my advisor this time) were was miles ahead of the woman at Ford. I did not mind giving the same amount for diagnostics due to the high quality of customer service that these guys gave, and I will definitely be back!!!
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August 2023 by Jiminy Cricket
Highly recommend using Grove Street Auto. Communication was 5 star, service was 5 star. And although there was a bit of confusion with repairpal and appointments, Chris was able to get my car in the same day. 10/10
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August 2023 by Steve Nurnberg
I did not have an appointment and stopped by to see if they could fix a tire leak. They were very busy, but still were able to fit me in. Very happy with the service.Service: Tires
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August 2023 by Kurt Kroeber
We really like bringing our cars to Grove Street Auto Repair. Everything is top notch, from the work performed on our vehicles to the communication by the staff.
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August 2023 by Mike Amrich
Volvo's running great! Thanks to the excellent CS support, loaner car, honest dialogue and Tech Team!Services: Auto engine diagnostic
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May 2023 by Maggie Morales
Their customer service is Amazing! From the loaner cars that you can use while they have your car, to giving you a ride to/from work or home if they don't have a loaner… To the detail of their service reports and their ability to handle all of my questions in a very positive and respectful manner. I will definitely be bringing my car back in the future !Services: General repairs & maintenance