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June 2023 by L W
Went here for the U-Haul. Was very easy process and the older gentleman at the front desk who helped me was informed and friendly.
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June 2022 by Benny Buddy
Have rented U-Haul trucks here for business (of which they have a good inventory as well as a few trailers). Brad is very friendly, helpful and organized when it comes to processing your rental going out and checking it back in. The facility is large and has a variety of storage options from unheated to conditioned storage and is easy to get to off Washington Street. If you need a U-Haul or storage in the local Franklin-Bellingham-Mendon-Wrentham region this is a good place to consider.
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April 2022 by Edward F
Guys are great! Have had a storage unit for years there. Very good management team. Even stored a car there for winter. Highly recommended!!
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February 2022 by Karen Dauer
Rented a U-Haul van last weekend. I called the U-Haul dispatch service around 10:30pm on Friday night 1/14/22 . She arranged a rental van for me, located at Guardian Self Storage, to pick up on Saturday. (Who knew one could rent it so quickly and at night after regular work hours)Brad Richards at Guardian was super. Friendly, efficient.The van was big, new and clean. It drove really nicely. There was a back-up camera on the rearview mirror. The side-view mirrors had two views.The van was warm (1/15/22 was a very very cold day)I was able to keep the van until Monday morning for the same price if needed.For after hours return, they have a code to enter and a key drop. Very helpful.My experience with Guardian Self Storage and U-Haul was very positive. Thank you Brad Richards.
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October 2021 by Joshua Yell
Longtime customer. Average prices, healthy selection of sizes available. Recurring issues with access gate.
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September 2021 by Blaise Pabon
Helpful staff, convenient location. I gave 4 stars because the inventory of rental trucks is limited. If you give them a few days notice, they can probably take accommodate special requests. I will certainly rent from them again.
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August 2021 by Matt S.
Reserved a uhaul on their website the night before. Very friendly and knowledgeable. Will use again!
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May 2021 by Jessica Tolmie
Very accommodating with every need I've ever had with storage my precious items. They go above and beyond, with service and personality. I wouldn't rent from anyone else....unless I move of course.
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April 2021 by Eric Schult
Well kept storage facility. Well lit for late or early visits. The staff has always been pleasant and helpful.
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October 2020 by James Thornhill
great guys running it. don't like the drive out, totally could see this over my truck hood. and still curious why is in such a bad place
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September 2020 by Nomi Palwala
Cheap storage and good Uhaul trucks for rent. Fast service and Brad explains everything.
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February 2020 by Mason Souliere
Clean and professional
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September 2019 by Mark R.
I rented a 10' X 30' unit to hold all minut home's furnishings while I transitioned between 2 homes. While the gentleman who did my paperwork for Guardian was pleasant enough, and the rate was competitive, I experienced an unrecoverable loss of a red leather chair, to what appeared to be rodent(s) chewing at it. There were a few newly purchased packing boxes which also suffered the same type of damage. When I brought this to the attention of Brad, the manager of the facility, he told me about the facility's insurance coverage and pointed me in their direction. (I guess that was easier for him than just telling me what he surely already knew.) I filled out a multiple page claim form online and provided clear evidence with pictures. About a week later I get a form letter back telling me that I'd be covered for a natural disaster, but if their storage unit had rodent infestation resulting in damage to my property, that was not covered. Moral of the story would be to inspect the unit thoroughly; ask the unlikely questions; and get representations in writing. Not a good experience.
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April 2019 by Brian Walker
Easy truck rental for a couch pickup, fast and convenient.
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March 2019 by Donna Buitta
Pay your bill on time or you will be charged all kinds of fees. And DON'T leave a credit card on file because Brad will automatically charge it without your permission. Luckily Dean Bank in Franklin reversed the charges, and notified them that it is illegal to do that without permission from the card holder first. Note that sometimes life gets in the way, like unemployment, and financial hardships, etc. and you want to pay on time, but unfortunately you cannot, but that doesn't make you a bad person. Wealth isn't everything people.
