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May 2023 by Lisa V.
Great customer service. Sam in Franklin was great! Thank you for helping me exchange the mattress.
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April 2023 by Matthew Cuevas
The lady working at the warehouse should be fired. Super unhelpful, drive 1.5 hours for her to tell my I don't have sales order right, called the original store of purchase and when I relayed that information she still said it was wrong. She kept walking away so I had to call the Waterford store to have them help me. I'm sorry if I come to your company I would hope someone has the decency to see they can help me. Didn't come to play telephone tag
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March 2023 by Wilder Cortez
Ordered a mattress and two box springs only received mattress and one box spring. I asked for the other the delivery driver said that was every, showed me the receipt; the receipt showed three item and he still had the nerve to say no that means one set it’s just shows it twice. Called the store and was told they couldn’t reschedule until the next day and that delivery would be two days from then. Can’t claim customer service is important when there’s no policies set to fix these errors same day.
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May 2022 by James E.
Had a great experience here this week. Sales person shanell was very knowledgeable and pleasant. Wife and I had an idea of what we wanted which made the experience a bit quicker. They had a great sale for Memorial Day. We made a choices. Got some upgrades and shanell helped us with some coupons too. Delivery was a snap within two days. Would shop here again. Great experience.
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May 2022 by Jessica G
I purchased something from their store in N. Smithfield ri.. this was quickly within minutes as I knew exactly what I wanted. I opted for pickup from the Franklin ma warehouse. Upon arrival there were Zero customers there so we proceed to go in where we were not addressed for help. After two warehouse workers walk right by someone finally asks to help where we show our order slip. We proceed to exit to the loading dock. We wait 30min then go in and ask for an update where we are told I only have 3 workers they'll go pick it now (still no other customers) where now one comes up goes inside pulls to the dock. Then 15 minutes later the workers get their items and still not my one item. I drove off and canceled my order. This was rude and unprofessional!!
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May 2022 by matthew kenney
Really can't complain the salesman knew his stuff inside and out explained options demonstrated what he's talking about with different mattresses got us on the right one price was cheaper than a big outlet place. Not trying to say that I enjoyed shopping for a mattress I mean who would but I can imagine this is probably the easiest you're going to find
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November 2021 by Leo Martinez
Great customer service.
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October 2021 by Thomas C.
Great service did Not over sell me had what I was looking for in stock. And a great price love the mattress
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April 2021 by Debbie Kerrigan
Love are new bed its amazing, and thank Anthony and Jeff, especially Jeff for getting everything straightened out with the order I would recomend to family and friends ?
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February 2021 by Daniel Silva
They young lady in the office was very helpful. The guy who brought out my mattress was very good. Overall great experience! Thank you !!
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January 2021 by Ken Eberhardt
Quick unloading
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September 2020 by Shehab Eldien
Quick loading , friendly staff
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September 2020 by Tom Mckenna
They were very good. First gave me the incorrect size box spring. But found the correct size.
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March 2020 by Ian Allton
Good selection ranging from low to high price.
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February 2020 by Laguerre dave mitchel
Great place ,great people to work with
