-
February 2024 by Charles Meggy
Customer service regardless of the time of day or how busy is always exemplary
-
December 2023 by Doris Sinkevich
I recently had the occasion to use this Postalcenter to mail numerous holiday packages to multiple locations. It was great how the service team member went out of his way to check on what was the most economical means that would still meet my deadline. I have used this Postalcenter many times and it remains my site of choice whenever I have mailing to accomplish. Great customer service!
-
June 2023 by Ama Sarpong
Top notch service, fast delivery, extremely nice, warm people...Jim and Jay are awesome
-
March 2023 by Paul Pasquantonio
I might have been a little behind schedule if that’s what you want to call it, But the Gentleman behind the door unlocked it and helped me get my package out in a timely fashion.. I am completely relieved and it’s just a loud loud example of people still trying to extend a helping hand to those in need..
-
October 2022 by Celina Brodsky
Great experience and location. I went to the UPS store down the street before and they tried charging me $80… I picked up my stuff and came right here to the postal center and they only charged me $15 and it was shipped via UPS. From now on I’ll only ship from here. The staff is always so helpful too
-
August 2022 by Boston Irish2009
This is a dream !! I mailed useless things all over the globe and they pack it for me and make it sooooo easy !!!!
-
August 2022 by Jeff Johnson
Extraordinarily disappointed. I attempted to ship a package via Fed Ex on a Saturday, as my normal shipping place was closed this past weekend. At no time was I told the simple fact that the Saturday shipments had already been picked up earlier that day and my urgent package was going to sit in the store until sometime Monday. While somewhat understandable that on a Saturday afternoon they could not tell me precise delivery schedule to another country, it is inexcusable to me that they did not say I was going to lose 2 days before it even started. That information would have allowed me to make a better choice. I will be very unlikely to return to this store.
-
July 2022 by Adrian Barnett
Guy there told me the post office was cheaper for my specific purchase. The honesty was outstanding and he also spent time helping me even though I wasn't going to make the purchase at this location.
-
May 2022 by Celina Issa
Great experience and location. I went to the UPS store down the street before and they tried charging me $80… I picked up my stuff and came right here to the postal center and they only charged me $15 and it was shipped via UPS. From now on I’ll only ship from here. The staff is always so helpful too
-
October 2021 by Rose Procida
Thank you, Postal Center, for your fantastic service. Not computer literate since I retired, very helpful.
-
September 2021 by Maryann Branin
Awesome service! The gentleman who helped me went above and beyond. Much appreciated.
-
August 2021 by Greg DeBaggis
Awesome friendly and extremely professional employees and service. I have never "waited in a line" and have been a customer for 5 years. Great place!
-
February 2021 by Catherine S.
Always a great experience wanna go here if I don't have to write packaging the gentleman who work it will always tell me that and redo the packaging for me.Three Christmas time actually just after the holiday I sent out many packages and they were very helpful and I have sent several at this point to the fact that they are better rates and they're very helpful and they're willing to step up and do things for you.. They have many services such as PO Box is copy faxing printing like I said packages as well as FedEx UPS and the XL etc. They are located in the small plaza in Franklin we Shaws and big lots but they are a big store in their business. Stop in and see how much else if they can do for you besides their packaging. I know Did you printing and signs. If you have a question what they do just looked them up they are on yelp as well as Facebook.
-
December 2020 by Maureen S.
Staff friendly and so helpful. It is a very busy place but they give very personalized service and are patient . Highly recommend
-
July 2020 by Bryan P
I never like to post a negative review. However, my experience today was ridiculous. First off, the man working at the register asked for the name of the place I was sending my package to. I replied "PSA." Which is the name of the place. He replied rudely "I need a name." I said "PSA " again. He rudely snapped and said, "I can't said it anywhere if I don't have a name." PSA is the name of the place. I proceeded to call him out on his unprofessional behavior to which he appeared extremely offended. I did not swear or say anything derogatory to him. I only commented on his behavior. I simply told him that the way he was talking to me was unprofessional and that he needed to treat customers with respect. After this, he walked away from me two or three times and stated that he did not have to help me if he did not want to. He made me awkwardly wait for the other cashier. This individual needs to be retrained or not have a position in which he is forced to interact with the public. He also tried shoving the items I was shipping into a smaller box. Stay away from this place!