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August 2023 by David H.
Bought a full sheet cake w photo of son for his high school graduation party. Half chocolate and half vanilla. Cake was moist and not too sugary, but sugar print photo was bad, printed too green, while original photo was perfect. Also my wife asked for sprinkles on surface and not done. Guy who brought the cake out was not a baker. Little disappointed in the photo but nothing we could do on the day of the party. Cake was like $75 so you expect better. Wish we had ordered earlier, but we had no refrigerator to hold a full size sheet cake. Baker should have realized by looking at the photo against the sugar print that the printer was not working well. Next time, we go back to the Stop and Shop we know does good work.
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July 2023 by Rudy S.
The 2-stars this place receives is exceedingly generous. I waited for 10 minutes at the deli. The two guys working were in S-L-O-W M-O-T-I-O-N!! The person who was leaving with her cold cuts (when I hit the 10 minute mark) was huffing, shaking her head, and said that she was there for 25 minutes. I gave up. Then I bought a few items in the aisles. Went to the front checkout area, where there was ONE serviced checkout line open. I proceeded to the self checkouts, where there was a long line. Every self checkout busy, then 3 people in front of me waiting, then me, then 2 more people behind me (see 1st pic). The experience was AWFUL. But wait, there's more... I get the receipt, asking for feedback. But the ink is screwed up so you can't read it (see 2nd pic). Then on my way out, an employee bumps into me and doesn't say excuse me. This place is the worst run grocery store in the entire area.
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January 2023 by Thomas C.
Always empty shelves, terrible meat selection ( no options) and way too expensive..many times (more than not) came home with prepackaged salads that were rotted! market basket in Bellingham kicks there butt in every department. They have price selection and always full shelves.
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February 2022 by Jane C.
One of the worst supermarkets I have been to in the state and I have been to a lot. Empty shelves and dirty aisles. Should be closed.
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November 2021 by Noreen Grant
My daughter went to pick up something’s and was harassed by the store manager(Mike Makenna) and other dept mangers but, he kept following her and got in her face. If he had a problem he should have just talked to her. His actions were inappropriate he made her uncomfortable and she felt threatened by him. She hadn’t done anything wrong she paid for her items and left the store. I will be calling corporate and making a complaint !!!
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November 2021 by Roger T.
NOBODY is ever in their butcher / meat department. Have stood there 10 minutes multiple times and nobody ever shows up. Maybe get a buzzer mounted there or something this is just foolish oversight. And no plastic bags at this location sadly only paper garbage that rip. Go to Milford instead. - THEN after posting this review I get the same pathetic generic review from the "business manager" telling me to reach out and call them? Just fix the issue. Why would you need me to call you. My review was crystal clear. FIX YOUR ISSUES.
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June 2021 by Judy M.
Don't bother to request how you would like your cold cuts sliced! I requested mine "very thin" and I received "medium" sliced meats and cheese. Yes, it's quicker to slice less slices, but it doesn't make for happy customers. i will be going elsewhere if this is how customer requests are handled.
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December 2020 by A A.
EXPLOITING PANDEMIC!!!!! I don't think I will ever forgive Stop & Shop for how they abused people during the pandemic. While all other companies bent over to try and make things work, Stop & Shop had this "F U we're busy" attitude. - For weeks the delivery options for peapod were unavailable. When I sent an email asking if peapod was still delivering, I got a $25 coupon but no answer to my question. - I asked again and got a reply that said "Sorry, we are too busy to answer your question" - Weeks later, I got another reply that said new delivery slots became available between 1AM and 5AM. SERIOUSLY!?!? So all the working people have to stay up all night to order groceries? - I got a delivery slot and then they refused to honor the $25 coupon I got when I sent the first request. - only one driver/delivery guy observed contactless delivery. The other two insisted on approaching me with an order slip that he wanted to chat about. - I heard that they had a new app and had solved the above problems. After I installed it to give them another chance, I discovered that they will not allow a checkout unless you provide your personal information and sign up for their card so they can track you. This is pure and simple pandemic profiteering. Its disgusting.
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February 2020 by Catherine S.
Always clean and personable employees. Very helpful always looking to help you find the thing that you're looking for. . Whenever you have an item is on a free thing. They always have it. You never have to go without or get a rain check. I appreciate this as I shop for a living and really don't have the time to keep going in and out of stores. It truly is a choice to go to a store that really cares about its customers. Today, I went to pick up a couple of free items that I had in one of the items was a can of special baked beans. However It was very far back on the top shelf and unreachable for anyone who was not 6 foot or more tall. One of the clerks it was there that was running the self-serve registers came over graciously and help me to reach it off the top of the Shelf. This was exceptional Service as far as I'm concerned.
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February 2020 by Lydia L. Pineault
Always Fresh! Lots of variety!
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December 2019 by Julie M.
This is the closest grocery store to my house so unfortunately I do shop here from time to time when I'm in a rush. Otherwise I spend a few more minutes to go up one exit to Market Basket which is a far better experience in every way: better prices, better produce, MUCH better, nicer, more helpful staff. I have been treated rudely by the staff at Stop n Shop several times. They are constantly out of stock even with items that are common, everyday kind of purchases. Their produce is just bad. Every time I go there I wish I had gone the extra couple miles to Market Basket.
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August 2019 by Emily F.
First off it is always crazy busy. It is rare for me to go there and not feel like I am shopping at New York City at rush hour. They are almost always out of stock on something I want. Produce... ewwww and finally, their self serve things are totally stupidly designed. You go to check out, and ring up at the far end only to have to walk all the way down to the other end to bag your groceries, if like me, you are single and buy more than one thing... some idiot will start ringing themselves up on your bill because "they don't see you" or something.
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April 2019 by D J.
I do my banking at the Citizens bank inside this location. They were recently on strike. Even when you told the picketers that you don't Shop at Stop and Shop and are only using it for the bank they were verbally abusive and really mean. I would never spend a dime in a Stop and Shop and I will be driving an extra 10 minutes to the terrible Citizens bank across town due to the disgusting treatment I received doing my banking by Stop and Shop employees.
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February 2019 by Jonathan W.
I'm so disappointed in this store. Has anyone noticed the prices in this grocery chain have skyrocketed since the Christmas holiday? I was even told the same by an employee...that they have steadily increased prices. Today I went shopping at Market Basket, buying nearly an identical list of groceries, and paid $110 less! No, that's not a typo or an exaggeration. Shame on this grocery chain. All they have going for them is the location. That's worth $110 per trip? I don't think so. Sure, I may still go there for odds and ends, but you've lost me as a steady customer paying over $200 per trip weekly. I bet I'm not the only one. By a long shot.
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February 2018 by June M.
Deli is unbelievable. Profanity galore as a woman and her daughter got meats and cheeses her poor daughter who looked no older than 3 had to listen to the 3 regular deli meat crew swearing all through their entire conversation. I couldn't believe it. Soooo rude I was appalled. They were complaining how their coworker had the day off and 4 jobs and couldn't be bothered blablabla