-
January 2024 by Donn Clarke
Service department reps were very helpful. However, upper management does not value their customers. We bought a certified pre-owned SUV less than 2 months ago. We brought it in to address 2 tire issues. They were losing air in the cold. The service manager repaired a stem on one of them. Upper management charged us for taking the other tire off to properly reseating it. Obviously, this was nothing we did to the tire. It was a money grab by this dealership. I've reached out to GMC on this, and they created a case number to hopefully resolve this. It appears the manufacturer cares more about the customer than this local dealer.
-
January 2024 by Joe Decastro
Sean was amazing in the process in me ordering my vehicle kept me informed what was happening. With the vehicle and when I picked it up. He was very patient with the process of showing me the vehicles controls. He got in touch with me if I needed anything after I picked it up .I would strongly recommend Vendetti Motors.
-
January 2024 by Len Gosselin
I chose Vendetti for their reputation in sales and service. I had owned my last truck for 24 years so I knew choosing a new truck was going to be an investment so like Vendetti I knew GMC would be my best bet for quality and durability. As we walked into the dealership we were met by Julie who greeted us and treated us like family. We were then introduced to Sean who also was courteous and professional, after sitting down we were able to take two vehicles for a test drive. After returning and explaining a little more about what I was looking for and planned on using the vehicle for, Sean informed us that he did have another vehicle that might have just the options I was looking for.The vehicle was perfect and working with Sean made the purchase simple and easy to finalize all of the details from purchase, insurance transactions and making sure our truck was perfect on delivery.Thank you Julie, Sean and Abe who helped make our financing a breeze. We couldn’t be happier with our choice to choose Vendetti for our new GMC truck.Len and Jennifer Gosselin
-
December 2023 by Sarah Latour
Tom at Vendetti was great and the rest of the team was fabulous too. The process was fast, straight forward, honest and easy. We will be returning for all future vehicle purchases!
-
November 2023 by stephen boatwright
I purchased my 2024 GMC 2500HD Denali in April this year.the sales process was seamless and very well executed. I was very happy with the sale process.Now for the bad part! A couple of months later I started having AC issues and could not keep the cabin cool . the vehicle was in service 3 times before they even believed me that there was an issue. The service manager Bill Gardiner was dismissive and treated me like an idiot on the phone . After visit number 4 the technician took my vehicle home and reproduced the issue. I was immediately told it was a sensor and on visit number 5 it was replaced. The issue happened again when I left the parking lot. I use this vehicle for towing equipment and have never been offered a loaner vehicle. After a week of back and forth regarding a vehicle for me to use, I was told I can get one 15 miles away and would go there to sign paperwork . however, this can't tow the equipment I use my truck for so I would be without the ability to move equipment yet again .I started the buyback process with GM. Mr Gardiner lied again on his response to GM so now we are stuck in a loop, I have no option but to let my attorney fight with Vendetti Motors for lying and holding up the process.Avoid this rinky dink dealership, avoid Bill Gardiner and go somewhere else. No loaner vehicles, 1 service advisor and a bad attitude.
-
October 2023 by Bob White
Charles provided exceptional customer service. I would say that he went above and beyond when he suggested a welding shop to repair rust on my truck. This is a service that not provided at the dealership. Exceptional experience.
-
October 2023 by GAB M
Service was fast and efficient! I got my car back the earliest they estimated and was super happy with the results! Excellent paint job by Tom, my car was shining at me as I was walking by to get the keys! They also notified me about other concerns they had with my car that I needed to get taken care of as soon as possible! Thank you to everyone who worked on my car for your hard work and attention to detail!
-
October 2023 by Cheryl Lonardo
All communication was thorough and work was completed in the anticipated time frame. The waiting area was comfortable and had some nice amenities. My experience has always been positive at Vendetti's. The customer service is exemplary.
-
October 2023 by Bob Parisi
I always get top notch service at Vendetti - they are the best dealership in the area. Sales, Service, Management are the best in the business. They go above and beyond. I'll never go anywhere else for a truck. - I truly appreciate the entire team.
-
September 2023 by Richard Krueger
Straightforward prices, information regarding possible other services was offered in a timely manner and responses were respectfully acted upon. The estimate on time was pretty accurate and my service writer did an excellent job.
-
September 2023 by Salma Company
This is the second time I brought my truck for service. Flawless experience. Paul took great care of my truck and is a pleasure to work with. Staff polite, respectful, courteous. Very pleased. Will definitely be back again!
-
August 2023 by Mike Raymondo
Top notch dealership with white glove service. Tom K made my buying experience very easy and enjoyable. He went above and beyond what he had to do to make my buying of my new GMC Canyon fantastic. Thanks Tom
-
August 2023 by John L.
A longtime family run business with several decades of serving their community. Treat customers as family, no sales pressure and quality service.
-
July 2023 by Karl Ivester
They are on a different level, This is not a car dealership, It is more like a boutique experience. Not because it was fancy but because truly an enjoyable experience. I look forward to returning. I have probably purchased 50 Cars for personal and my business in the last 25 years from at least 5 other dealers. I expect this will be my only stop going forward.
-
July 2023 by Stacey Laffin
I just wanted to share how wonderful my experience was as a third-time customer at Vendetti. Sean was amazing and really went above and beyond to help me find the perfect vehicle that met all of my needs. And Abe was fantastic as well - he worked through all of the bumps that came with my new lease with such a positive and helpful attitude. I couldn't have asked for a better team to work with!
