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March 2025 by Kathryn Dow
Easy access, helpful staff and plenty of parking
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February 2025 by Jen M
The woman working the front counter is so nice and always has a smile. I drive out of my way to this particular office because she is so pleasant. There is also lots of available parking!
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December 2024 by Olivia Rosa
Summary: mail was not secure, unprofessional staff, and distrusting service.
I genuinely believe people make mistakes on the job- even BIG ones so I’m not going to use names because I’m not trying to jeopardize any jobs, but this definitely can’t go unnoticed.
First- I paid for my box, and the worker who assisted me in confirming my box never opened it (red panel covering the hole). Didn’t find out until a whole week later, after I ordered a card & checkbook to get delivered. She said that was her own fault, she was there alone.
Next time I go in, I had my PO Box combo on a paper I forgot at my house. I get there and ask if I can have my combo. Literally all he asked me is what number. It was a different worker than I’ve seen before and he went to the corner and I guess looked it up and put it on a piece of paper to hand me. I waited a few seconds and said, “that’s it?”. He confirmed yes. I don’t know about you, but the fact that this worker didn’t know my name, didn’t ask me for id, never even see me before frightens me- mind you someone else was watching this whole thing. They introduced themself as a postmaster!
Get this- he says he was just trying to accommodate me, whatever that means. I told them, god forbid I was someone else you would’ve gave someone access to my mail! I said this- and the worker reached over the counter and tried to SNATCH the paper with my combo out of my hand. I said ohh no, no way you just did that.
I got my mail (my checkbook and card included), and came back inside and said I need to close my box I don’t feel safe leaving my mail here. The postmaster said we were just trying to help you and you came off abrasive. He said they could’ve gave me a hard time getting the combo…..GOOD I’d prefer that because it means my mail is secure, you did me no favor!! I had a book of blank checks and a debit card in my box!! I asked him his name he gave it to me and he said I must be bored. The pure fact that they got annoyed and didn’t understand why i found this situation troubling blows my mind but I’m sure this is a mistake they will never forget and make again.
Cherry on top- I closed this box STILL not showing any identification.
That said- be careful if you do decide to open a box, and you are offered information without any kind of identification- consider it a red flag. I don’t write reviews like this, EVER so this is obviously a serious situation.
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December 2024 by ella
Always amazing service. Man that works at the front desk is always super helpful (I think his name is Kevin). Super friendly and patient especially during this hectic holiday season. It is not easy for postal workers, but they are great!
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August 2024 by sampac Sampac
Worst Manager, arrogant and the most disrespectful.
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October 2023 by Marcos Oliveira
I've been to this USP several times because I work in auctions nearby and the payment method is by money order, but there are times when I come to buy it when there's a gentleman who works there, he always says he doesn't have it, sometimes I wait for him to leave the service and I'll come back. again and the person there sells it to me on money order, it's a shame that this happens. I don't know what this gentleman's intention is for doing this.
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March 2023 by Roger Lemieux
Friendly and helpful and good service
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October 2021 by Tammy
Great customer service friendly positive attitude definitely another reason why I'm happy I live in Assonet.
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February 2021 by Frank B.
Small Intimate post office in Mass I stoped by to mail some bills. Noticed someone's buddy being flown to final destination , can you believe that stuff? Friendly staff and plenty of windows open. Plenty CV19 guidelines implemented for safety so you defiantly were not catching the virus.... As for the remains well, I hope he /she didn't get lost in America.
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November 2019 by shaun allen
The mail lady keeps leaving the mail box open and my mail goes to the wind!
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September 2019 by Lioness Leo
Best customer service only postoffice i found helpful!
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November 2018 by Crystle V
Best customer service only postoffice i found helpful!
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October 2017 by Erik Krowel
Great place. I drive from fall river just to drop off my packages. Always polite and eager to help.
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September 2017 by Kaitlyn Jordan
Great friendly service
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September 2017 by Chris
Very helpful and polite.
