AutoZone Auto Parts on W Broadway in Gardner, MA, is a top retailer of auto parts, offering a range of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the helpful and knowledgeable staff, with many praising their honesty and willingness to assist. One manager even went as far as to install wiper blades for a customer who had previously purchased the wrong size, showcasing excellent customer service. Another customer highlighted the expertise of an employee named Mike, who quickly resolved a stressful situation by replacing burned-out headlights. While some reviews mention that availability can vary and prices can be high, the overall experience at this AutoZone location is marked by friendly and supportive staff ready to help with automotive needs.
These guys are all awesome whenever I go in there and I don’t even spend that much . From showing me what I can do or tell me what might be better and most importantly to the manager, Paul and all the crew always go well above and beyound six times over for me
January 2024
Staff were helpful and knowledgeable. Store is accessible though the entrance is a bit clogged up. I am always impressed with what they have on hand.
December 2023
I went in looking to replace my wiper blades because I had thought I had purchased the wrong size previously. The manager came out to my vehicle and looked at what I had..instead of taking advantage of me and selling me another set he offered to put the ones I had on. I am thankful for his honesty!!