CVS is a pharmacy and retail store that has received generally positive reviews from customers. The staff is described as polite, helpful, and professional, whether in the pharmacy or retail sections. Getting a COVID-19 vaccine at CVS is reported to be a quick and easy process, with the option to sign up through the app or walk in. While the convenience of CVS is noted, some customers have experienced issues with medication availability and wait times. There have been instances where medications were out of stock or took longer than expected to be filled. Some customers also faced challenges when trying to transfer prescriptions between different pharmacies. Overall, CVS is viewed as a good pharmacy choice, with excellent customer service and a wide range of products available. The 24-hour availability and drive-thru option at the Gardner, MA location are particularly appreciated by customers.