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November 2025 by Mavxpxds Reyes
I received terrible customer service from John. Very rude, condescending and disrespectful I will never call for a tow or come for repairs again
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November 2025 by Minecraft101 (K-Man)
Was Help by one of there Drivers Jimmy, I Drive a 3 Ton sprinter van unfortunately he wasn’t able to load the Truck but gave me the contacts of some of his pals that hooked me up great guy and great service
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November 2025 by Winnebago Family
Needed a tow when I blew two tires on the city’s crappy roads. These guys were quick professional and the price was also affordable.
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August 2025 by Steven Harris
Shitty people running the place over there they like to inspect vehicles of there own with inspection violations but other cars don’t pass with the same things I will be in touch with the registry to have them looked into for doing fraudulent inspection stickers time stamp and dates on the virs of the vehicles inspected with violations
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August 2025 by Gnicolet2099
Unprofessional and rude. Car was towed by police for expired registration. Was told it would be 185 over the phone. Brought in that much money, and the manager told us that it would actually be 215. He said he could do 185 but that we wouldnt be able to get a receipt. Called my dad to talk to him, he immediately shut him down, told him it was 215, and hung up before he could answer. He then handed the phone back and left us there without saying anything further. We were later told that for every day the car was there we would be charged 35 dollars. Paid the rest of the money in quarters and left. Would not recommend.
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August 2025 by Julia Nicole
TJ’s has worked on my daughter’s car in the past, and been most understanding and willing to work with us. Prices are fair and detailed about how to make it cost efficient if you’re tight on money. My daughters recently been in an accident, and TJ and Sons has been the most supportive and informative about next steps I can take or needed to take, making the impact of her injuries less strenuous knowing her car is taken care of. Thank you TJ’s!!
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August 2025 by BygoneTraveler
I called to schedule an appointment to look at my brakes because there is a squealing sound coming from the rear brakes. I've replaced the the calipers pads and parking brake shoes and yet the noise still persists. The guy said they don't to work on it because I previously worked on it. So it's my problem. No kidding. I just don't have any time to spare due to work and health issues. Otherwise, I would have done it myself. I'm just looking for help and is willing to pay for the problem to be solved and fix. But they only want to take jobs that are easy and don't want be held liable. Great work T.J. Sons. You really lower the bar on industry standards and service.
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June 2025 by Anne Durand
Always late opening for a sticker. Open at 8am but staff arrived at 8:10. I have an RV, no choice.
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May 2025 by LesleyAnn Hartling
I’m so disappointed after a visit to TJs today. I went to get an inspection and the technician brought my car out of the bay and left my driver window open while it was raining. Then as I was pulling out of the lot my check engine light came on and a notice about my ABS and the trac being turned off - I turned around and went right back. The technician then rudely dismissed me told me it was a coincidence and didn’t even care to check it out. I will no longer use this company their customer service is terrible - even the woman at the desk was surprised I was dismissed but did nothing to help me or my situation.
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April 2025 by J B
Rude, unhelpful, and expensive.
If you need a tow, or something else done with your car then avoid this place like the plague, and go to one of the multiple other places in Gardner that offer the same services.
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March 2025 by Fellipe Nacif
Never saw a place so unorganized and so slow on services. Over 2 hours to get a sticker. Will never come back.
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March 2025 by barry hoag
Not about there services but your tow truck driver need to slow down on back roads in Gardner around 8 o’clock Sunday night guy was probably doing about 50 an almost hit me wouldn’t have bothered me so much if I was by myself but my daughter was in the car
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March 2025 by Nick Dibiase
Just rude, slow, expensive. Wasn't even there for myself and got treated like such a perfect. Vulgar too
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February 2025 by Laurie Martin (Dixi)
I waited in the inspection line for about an hour finally my turn my car goes inside 40 mins later I’m still waiting so I say something the guy comes out and says we are having problems with the computer! Well nice of u to let me know…….i said I have to go to work so he went and got my car. I said so t u think u should tell people there is something wrong with the computer. He said ya sure and proceeded to bring the next car inside without saying anything I told the person there computers weren’t even working. I understand computers down but very poor communication however the elderly lady behind the desk was delightful. I will never go back
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February 2025 by Sully
Trash…Zero stars if possible. This garage WILL take advantage of you. If you get stuck having to deal with them watch out for your wallet. Very unprofessional behavior from bobby over the phone to a young woman. “ we will just let it sit and rot or your insurance is paying anyway ” increasingly adding charges for a tow. Please go somewhere else.
