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“What a quaint post office. And every time I stop in, the clerk on duty is always chipper. I think it's so sweet too that they always have a basket of candy on the counter! It's efficiently run & I am always fortunate to get a parking spot right out in front.”
“The man that works here is always so helpful to me. He deals with all my package questions and we are starting to get to know one another well. The issue I run into is parking and getting in and out of the parking area. Because of the location in proximity to the light. Maybe there needs to be a do not block entrance signs, though we know they would be ignored.”
“This has been my local post office for many years and the staff is always friendly and helpful. One of the best ones around as I do sometimes have to go to a different post office.”
“Ron is the best Post Office employee I’ve ever met. Ward Hill Station, Haverhill, is the best Post Office in the country in my opinion. Thank you for your continuous, courtesy and hard work.”
“The other lady is gone for almost 3 years now, I think.
Since then, there is Heather, one of the most amazing USPS personel I have ever met! Always, smiling, always super helpful.”
“Nicest people at this post office. Place is great. Hours are great. Hard workers with a great attitude. And I have lived in other towns- and this post office and it’s staff are so refreshing!”
“I can't say enough about the exceptional service I received from Boxford Post Office and Postmaster Giana Stachulski. I had ordered a package from Australia on November 30th, with the intention of giving it as a present today, December 20th. However, the USPS tracking updates were sluggish, and I was starting to worry it wouldn’t arrive in time. After submitting a request for my package to be expedited, Giana went above and beyond to make sure I received it.
She personally called me to let me know the package had arrived at the Boxford Post Office, and she assured me that she would carefully search through the parcels to find mine. True to her word, Giana hand-delivered the package to me, ensuring it made it to me on time for my special occasion. I was absolutely blown away by her kindness, professionalism, and dedication to customer satisfaction.
This level of care is rare, and it’s clear that Giana is truly committed to her community. Thank you, Boxford Post, for having such a fantastic team! Giana, you made my day—I'm beyond grateful for everything you did!”
“Staff is very friendly and knowledgeable. Never a long wait and always stocked with supply. The recent remodel of the lobby and new sign make it a much more visible and inviting post office.”
“I have visited this post office several times in the last few weeks and have had nothing short of outstanding service. The staff all are extremely timely, courteous, and helpful. There is rarely a line and if there is, there are 2 associates helping up front. The attitude of the staff is positive, kind, but also professional and helpful. All the staff I have interacted with are kind, but Alicia especially has been amazing. I have a somewhat complex and time consuming transaction and she doesn’t skip a beat with it. She embodies what every employee should strive for and I would go out of my way to visit this location as unfortunately I have not had this same experience at all locations, it varies wildly. 5 shining stars to Alicia and this location!”
“We had a package that was scheduled to be delivered on a day that no one was around. I called the mail center, and the gentleman who answered was incredibly accommodating, called the carrier, and got the package delivered to the mail center, so I can pick it up at my convenience. I really really appreciated it.”
“Even with everything happening, my order was going to be sent back because I carelessly put in the wrong address. But when I called they said that they could drop off my package at the right address so it doesn't get sent back and I don't have to come down.”
“Hey a shout out to Nancy working behind the counter today! Give this one a raise! Nancy is very knowledgeable and one of the best at her job! Dumbo me dropped off a UPS package at the counter and she immediately called my cell that luckily was on my return address to alert me of this mistake. Raced back to the PO for pickup and delivery to the UPS office. Thank You Nancy for going above and beyond the Call Of Duty!!!!!!”
“Friendly all around. Dependable service. Just wish USPS would go to delivering 5 days a week instead of 6 and get stamps back to a more reasonable price. It costs more than .80 to mail a letter.”
“Could not be more pleased with the service at the haverhill post office down town haverhill,we had two packages that we had sent to the wrong address, a supervisor JOE went above and beyond to locate and retrieve both packages in a short time, and he did it with a smile, I tried to compensate him,he would not accept it and said please pay it forward which i will, THANKS AGAIN JOE,”
“I've deliberately gone to this branch for years. I love the friendly personalities of all the workersDefinitely my "go to" branch. Thanks so much.”
“I just moved to Plaistow. I had a large package to return, and I pulled into the post office and parked in the handicap spot. As i got myself,my walker, and my package out of the car, an employee came right outside and offered to take my package inside for me and take care of it. I was so impressed, courtesy like that is hard to come by!!! Kudos to the Plaistow post office!”
“I've used this post office for years and the staff is uniformly courteous and helpful. Not sure why some of the reviews are negative. There is a long wait at peak hours (e.g. Noon) and before the holidays so they may be a bit understaffed. But that isn't the fault of the employees. They are a good bunch.”
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“I am surprised at the bad reviews - I go here instead of my own PO because the people at Boxford are inept. Lose mail when it's been held, leave a note to pick up a package and then take it out again so I can't pick it up, or leave packages lying in the snowbank. Give incorrect info about hold requests. Haven't had a problem in Georgetown.”