Salem Five Bank is highly appreciated for its friendly and knowledgeable staff, providing reliable services for both personal and business banking needs. Customers often praise the customer service at the Georgetown branch, with staff members like Jailin, Laureen, Daniella, Becca, and Aaron going above and beyond to assist clients. The staff is known for being personable, quick to help, and offering detailed explanations, especially when discussing banking options and future plans. Many customers find visiting the bank to be a pleasurable daily routine, especially after a long day. The bank has earned a positive reputation for its competitive loan rates, efficient transactions, and improvements in online banking. Customers who transferred from other banks, like Georgetown Savings Bank, express satisfaction with the new services, including mortgage, insurance, and financial advising. Overall, Salem Five Bank is recognized for its excellent customer service, helpful staff, and reliable services that meet both personal and business needs.
Top-notch customer service at the Georgetown branch. Special thanks to Jailin for going above and beyond to assist me.
September 2024
Special thank you to Laureen, Daniella and the assistant branch manager at Georgetown salem five!! Best salem five experience I have had in the 4 years i’ve been banking with them!
September 2024
Always a pleasurable experience after a hard days work. Becca and her staff are so friendly, personable and knowledgeable. It is part of my daily routine that I look forward to. Dennis La Marco
