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August 2023 by Dave Trull
A very friendly team that always goes above and beyond to help its customers. Just a great local bank.
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August 2022 by Cassie Loughman
I just recently moved to the area and have only gone into the Georgetown location a few times when I was having issues and each time I have interacted and been helped by Rebecca. She is FANTASTIC and always incredibly helpful. She takes the time to listen and that goes a long way for many people. All of the other staff here are super friendly as well! Thank you Georgetown Salem Five!!
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February 2022 by Susan Keefe (Homeopathy)
This is not my bank but across the street from my office and I needed a Notary. Very pleasant on the phone to confirm that someone was there until 4. Hopped across the street at lunch and the notary was there and it took all of 10 minutes. Very pleasant people. No charge even though it was not my bank. Nice people.
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November 2021 by Say it Like it is.
The WORST by far. Don’t waste your time going to Salem5 Bank for CONSTRUCTION LOANS. They wasted my time and money. Go to Haverhill Bank!
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March 2021 by James Olsen
Trouble people
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January 2021 by Katlyn Brown
Poor customer service and refuses to provide basic fraudulent protections to its customers. Closing my account and going back to DCU, I don’t care if it’s a twenty minute drive.
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October 2020 by D 2
Great people wouldn’t want to go anywhere else
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July 2019 by Hiram Beck
This place has a sad mood to it... in the aftermath of the merger between Salem Five and Georgetown Savings... it's not the same. Have people been laid off? The friendly lady who greeted everyone is gone now. The popcorn machine sits in a corner, unused, forgotten, a symbol of a bygone halcyon era. We should have known years ago when GSB started selling stock that it was the beginning of the end.
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October 2018 by Jason Krisiak
Really miss Georgetown Savings. The fees are ridiculous!!!! I'll be finding another bank soon!
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May 2018 by Katheryn Worden
Nice people, beautiful bank.
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January 2018 by Barbara J.
I have been a customer of the Georgetown Savings Bank in Rowley for approximately 20 years. I do all my banking online and very seldom come in contact with customer service...until recently. I found the bank tellers inexperienced and unable to communicate in a positive friendly manner. The bank manager was not at all helpful, she was rude and just couldn't be bothered to talk to me... didn't even ask my name ! Totally unprofessional and unacceptable behavior from someone who is employed in a position of responsibility. Georgetown Bank in Rowley has been in business for many years yet fail to understand the value of good customer service.
