Rocky's Ace Hardware is a friendly, well-stocked local store that truly cares about its community. Customers appreciate the helpful service provided by the staff, who go out of their way to assist with various needs. For example, one customer shared how an associate named Richard saved the day by helping fix a radiator hose in the cold, offering help without hesitation. Another customer praised Bill for carrying bags of mulch to their car, highlighting the store’s willingness to go above and beyond. The store offers a good selection of products, and while prices can be higher than online options like Amazon, the convenience and personal service make it worthwhile. The store is known for its cleanliness and friendly atmosphere, making it a favorite place for many customers. Overall, Rocky's lives up to its reputation as "the Helpful Place," providing personal service, quality products, and a community-focused experience. The staff's willingness to help, whether with a small task or a big emergency, shows their commitment to being a helpful neighbor and a reliable resource for local shoppers.
We went here on the 4th, and we were stopped at the entry by an employee who asked how he could help us. Then, while we were picking the items we needed, a second employee approached and helped us find a better item for our needs. Outstanding customer service!
July 2025
One of the only hardware stores in Gloucester besides the building center so it helps when it Has What You Need
May 2025
Great local hardware store with good selection and friendly service.
