-
July 2025 by Melanie Lovell
We recently purchased a refrigerator and microwave from Tri-City Sales in Ipswich for our newly remodeled kitchen, and we couldn't be happier with the experience!
From the moment we walked into the store, the staff was incredibly friendly and helpful. We specifically worked with Charles Hurley, who patiently walked us through our options, offering valuable insights and steering us toward appliances that perfectly fit our needs and aesthetic. The fridge and microwave now look absolutely fantastic in our new kitchen.
What truly sets Tri-City Sales apart, however, is their outstanding customer service. After installation, a different vendor accidentally dented a drawer on our new refrigerator. We contacted Tri-City Sales, and to our amazement, they replaced the damaged drawer for us at no cost. This level of care and commitment to their customers is truly remarkable and speaks volumes about their integrity.
We are so impressed with Tri-City Sales – not just for their great selection and knowledgeable sales team, but for their exceptional post-purchase support. We highly recommend them to anyone looking for new appliances and a company that genuinely stands behind its products and customers.
-
July 2025 by Karl Smith
You can't beat Doyon's for service and price. And if you have an issue with your appliance you can call the store and talk to a human. What a concept! When you shop Doyon's, you deal with their sales team and their own technicians if you need your appliance serviced. Shop Local. Shop Doyons. You won't regret it.
-
July 2025 by Donna Furse
Delivery of my refrigerators went amazing. Fast and complete. Very professional
-
July 2025 by Kathryn Boudreau
My experience with Doyons has been 5 star. From the tume I entered their Gloucester showroom and was assisted by salesman Paul Ofiesh to the recent delivery by James and Carlos, I could not have been treated better. Here are the words I will use: transparent, honest, helpful, efficient, professional, and timely. I highly would recommend this local gem of a business!
-
June 2025 by Gretchen Hill
Unfortunately, my experience with Doyon's has been very poor. I wanted to purchase locally and loved that Doyon's offers in-house service. I've had multiple issues with the washer/dryer I purchased in the last 4 months and the service department has been unusable because they schedule out 2 weeks at a time. If I could do it again, I would purchase elsewhere and just pay out of pocket for repair service when needed and also saved the $180 delivery fee. The warranty I purchased from Doyon's has been a total waste of money and sadly the units themselves have been a disaster. Management has also been unresponsive. I really wanted to have a great experience, but I didn't. --- UPDATE: After leaving this review, management did reach out to resolve the issue and was very helpful. I purchased a replacement washer/dryer set and when it was installed, the installer forgot to connect the drain hose, started the cycle and immediately left and flooded my laundry room. It was salt in the wound after refusing to waive the $180 delivery fee that I was paying a 2nd time.
-
June 2025 by Mark Kurtz
Our salesperson, Syed, was very helpful, and the delivery guys were super quick. We have had a great experience with Doyon's.
-
June 2025 by E Colbert
I highly recommend working with Kyle at Doyon's. He goes above and beyond. We had to replace a stackable washer and Kyle did all the research and even called the rep to see what new washer would work with our existing dryer. He's knowledgeable, hard working, and so kind. Kyle will always be my first stop when buying appliances.
-
June 2025 by Barby Almy
My experience with Doyons was A+ in every way. The sales person I talked to on the phone was amazing and SO helpful, went out if his way and could not have been nicer. His name was Pierre I think. The grill I tried to order was not available and he was able to find a similar one that would work and was available. The delivery guys were also fabulous. The communication via text was perfect. They arrived on time and all is well!!! Thank you for being so AMAZING!! BHA
-
June 2025 by Dan McMullen
Great showroom service, even better delivery service! No reason to buy anywhere else!
-
June 2024 by Mark Logan
I ordered the new fridge on Tuesday, confirmed the delivery date on Wednesday, and the delivery drivers came on time (actually a bit early) on Saturday. The installation was fast and clean. They even reinstalled the doors to swing the way we wanted. This our second time using Doyons, and it's been a good experience both times. We'll certainly look here first for future appliance purchases.
-
May 2024 by Elizabeth Lewis
Dothan’s was very easy to work with. They had a good selection of dryers which were reasonably priced and I think I found a very good quality one. The salesman was quite helpful and I was able to do this over the phone and online. The delivery was smooth and the guys very efficient and professional.
-
May 2024 by Race Committee Magnolia Race
Fantastic delivery experience. Folks were on time, wasted no time and extremely professional. Great experience
-
May 2024 by tdc tdc
Doylons crew delivered and installed new lg washer dryer the plumber hooked up gas line and the delivery crew hookup the vent water and removed the old washer dryer fast professional efficient 5 star
-
April 2024 by Beverly Lopes
Great job
-
April 2024 by Muffy White
We needed a new stove and oven in quick order, Doyons gave us information on the phone and then showed us all the available options right on their floor! Were informative, helpful and ready to help us with a solution. We will be cooking dinner at home tonight very happily thanks to their support.
